Kimberly Cris S.

My goal working for a company is to be an outsourced admin and customer experience specialist. After being hired, I make it a point to research the industry or product I get assigned. So, when I communicate with your customers, they'll feel like I have been with the company since it started. I believe that my ability to solve a customer's issue directly reflects your image to the public. When you hire me, you will be confident that I will handle customer service issues the very best they could be. I have more than ten years of experience with phone, email, and chat customer service and order fulfillment altogether. My expertise includes travel and hospitality, billing and payment, and retail. I've handled basic and complex issues using different platforms - RingCentral, LiveAgent, Freshdesk, and Zendesk. Thank you for taking the time to read my profile and contacting me. I am optimistic that we will enjoy working together.