Jennifer Frances B.

Customer Service and Retention Specialist/Subject Matter Expert

I've been in the call center industry for more than seven years and over seven years in e-commerce field. I've handled different accounts, learned different things which helped me understand more how to excel in my chosen field. I am for quality and I make sure that my client will get the best support he deserves. As part of the Customer Service Team, I can say that I'm also doing well when it comes to data and email handling. These have been a part of my work and I completely understand how these things can help me in doing my best at work.