Joel C.

Customer Service/Data Entry/Tech Support/Quality Assurance Specialist

Greetings. I have been in the BPO and Freelance industry for years providing technical and customer service help for overseas clients. I have been trained and had accumulated with so many skills. Skills that I will be happy to share with and put to good use for the benefit of a project that requires maximum proficiency & quality. My best key points are that I'm a fast learner, reliable, very organize and easily able to adapt in a hectic working environment. I can also work with under minimum supervision. Highly focus and discipline which in my opinion is the most important traits for a freelancer. My job rating says it all, So enough with the introduction grab a cup of coffee ☕ and message me and you got yourself a dedicated colleague/partner/assistant to help you out. Why should you hire me? ☞ Outstanding ability to work with community and professional groups. ☞ Highly organized and making sure that any data or work are submitted cleanly. ☞ Communicated with clients and suppliers through phone and chat. ☞ Eager to make sure client expectations are fully understood at the start of a project. ☞ Will always abide to Non-Disclosure Agreement (NDA). ☞ Active email user (Typically respond within 24 hours or less) Tools and CRM that I am familiar with : - Seibel - Legacy - Purecloud - Bond - Zendesk (Check Request Only) - Slack - Goggle Docs - Einstein 360