Sonika V.

I'm the CEO of Soluzione IT Services and a hands-on Microsoft Dynamics 365 CRM architect with 15+ years of experience. Together with my team of 75+ certified Microsoft professionals, I've delivered Dynamics 365 Sales, Customer Service, Field Service and Customer Insights implementations, along with Power Platform, Business Central, Power BI and AI solutions, for clients across the USA, UK, Canada and Australia. What I can help you with: - Dynamics 365 CRM: implementation, customization, plugins, integrations, upgrades and data migration - Power Apps (canvas and model-driven), Power Automate, Power Pages and Dataverse - Power BI and Microsoft Fabric dashboards, data models and reporting - Business Central implementation, NAV upgrades and extensions - Microsoft Copilot, Copilot Studio and Azure AI solutions - Custom web and mobile apps (.NET Core, Angular, React, React Native, Azure) How I work: I personally scope and oversee every engagement, and my certified team builds and tests it under my supervision. You get one point of contact here on Upwork, clear milestones and regular progress updates. Why clients choose to work with me: - Microsoft Solutions Partner (Data & AI, Digital & App Innovation - Azure) - CMMI V3.0 Maturity Level 3 and ISO 9001 / ISO 27001 certified - Proven delivery for nonprofit, insurance, logistics, telecom, education and manufacturing clients Share your requirements here on Upwork, and I'll reply with a recommended approach, timeline and estimate.