Rajani M.
Manager - Operations (Customer Support & Hospitality)
An eager-to-learn and reliable worker with a combined work experience of 16+ years across the hospitality, tourism, training and customer service industry. Good interpersonal communication - oral, written and non-verbal. Currently, am a working partner with a mountain lodge in the Himalayas, handling reservations, guest communication, marketing and staff training. Previously, have trained and mentored over 1000 customer support staff on product and voice & accent skills. Actively involved in developing content for training and have successfully led a team of 150 support agents for 5 years. I started my career as a voice agent handling European and American clients.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.5k
Billed in all: $152,542$153k
$1.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 16% in Article Writing
Ranked by MRR among everyone on Upwork with the skill.
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