Cherry Lyn D.
Multiple Role Freelancer/ Expert Customer Service Rep/ E-Commerce VA
An experienced customer service representative and Virtual Assistant for the past 15 years. I started as a call center representative at one of the biggest BPO centers in the Philippines as a technical support representative for 6 years. I also worked as an IELTS reviewer / tutor for Chinese students as a start of my freelancing career. I worked as well as chat support representative for a company selling beauty products. My versatility in filling roles needed is one of my best feature as a freelance worker. Currently, I work as an Amazon VA for a client, helping in order processing, managing return requests, tracking shipments, email support and ASIN verification and updating product listings for 3 years now. With my experience, I can guarantee I can be a good addition to your team in improving your business and services.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.6k
Billed in all: $169,855$170k
$7.6k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Internet Survey
Ranked by MRR among everyone on Upwork with the skill.
- #4Chat Setup32 freelancers · 🇵🇭 #2Top 13%🇵🇭#2 of 18
- #14Internet Survey208 freelancers · 🇵🇭 #1Top 7%🇵🇭#1 of 46
- #32Consumer Goods220 freelancers · 🇵🇭 #4Top 15%🇵🇭#4 of 19
- #87Customer Acquisition639 freelancers · 🇵🇭 #20Top 14%🇵🇭#20 of 131
- #107KPI Metric Development775 freelancers · 🇵🇭 #17Top 14%🇵🇭#17 of 115
- #228Ticketing System1,296 freelancers · 🇵🇭 #103Top 18%🇵🇭#103 of 540
- #827Phone Support5,089 freelancers · 🇵🇭 #441Top 16%🇵🇭#441 of 2,568
- #1,647Technical Support11,267 freelancers · 🇵🇭 #892Top 15%🇵🇭#892 of 6,366