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Cherry Lyn D.
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Cherry Lyn D.

Multiple Role Freelancer/ Expert Customer Service Rep/ E-Commerce VA

An experienced customer service representative and Virtual Assistant for the past 15 years. I started as a call center representative at one of the biggest BPO centers in the Philippines as a technical support representative for 6 years. I also worked as an IELTS reviewer / tutor for Chinese students as a start of my freelancing career. I worked as well as chat support representative for a company selling beauty products. My versatility in filling roles needed is one of my best feature as a freelance worker. Currently, I work as an Amazon VA for a client, helping in order processing, managing return requests, tracking shipments, email support and ASIN verification and updating product listings for 3 years now. With my experience, I can guarantee I can be a good addition to your team in improving your business and services.

🇵🇭Bacolod, Philippines$15/hr100% JSS4.53 (7)Since Jan 2012

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#38,447 / 412k
🇵🇭Country#6,420 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $7.6k

World#36,910 / 412k
🇵🇭Country#6,892 / 56.3k
Total earnings
$167k

Billed in all: $170k

World#20,106 / 412k
🇵🇭Country#1,907 / 56.3k
Per project
$24k

$7.6k in the last 6 months

World#4,453 / 412k
🇵🇭Country#772 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
7

Across 10 contracts

0% fixed100% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$170k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$168k$169k$170kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Internet Survey

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Chat Setup32 freelancers · 🇵🇭 #2Top 13%
  2. #14Internet Survey208 freelancers · 🇵🇭 #1Top 7%
  3. #32Consumer Goods220 freelancers · 🇵🇭 #4Top 15%
  4. #87Customer Acquisition639 freelancers · 🇵🇭 #20Top 14%
  5. #107KPI Metric Development775 freelancers · 🇵🇭 #17Top 14%
  6. #228Ticketing System1,296 freelancers · 🇵🇭 #103Top 18%
  7. #827Phone Support5,089 freelancers · 🇵🇭 #441Top 16%
  8. #1,647Technical Support11,267 freelancers · 🇵🇭 #892Top 15%