Philip Peter R.

Do you need a reliable expert to manage and grow your Shopify store? With 10+ years of experience in Shopify, eCommerce management, and virtual assistance, I help business owners streamline operations, improve customer experience, and scale their online stores efficiently. I’ve worked with premium clients for over a decade, supporting startups and established brands in building and managing successful eCommerce businesses. From product uploads to customer support and fulfillment, I handle the day-to-day operations so you can focus on growth. I’m known for being dependable, detail-oriented, and easy to work with. I follow instructions precisely, require minimal supervision, and consistently deliver high-quality results. What I Can Do for You Shopify & eCommerce Management Shopify store management Inventory and order management Store maintenance and updates Order Processing & Fulfillment Order fulfillment via ShipStation & ShipBob Dropshipping (AliExpress and other suppliers) Returns, refunds, and tracking management Customer Support Email and chat support via Zendesk, Gorgias, and Freshdesk Handling inquiries, complaints, and disputes professionally Social media message and comment moderation (Facebook & Instagram) Virtual Assistant & Admin Support Data entry and CRM management Google Workspace (Docs, Sheets, Drive) Inbox and task management (Outlook, Slack, Todoist) Why Work With Me? 10+ years of hands-on eCommerce experience Strong background in Shopify and operations management Excellent written and verbal English communication Reliable, organized, and proactive Able to work independently with minimal supervision Tools & Platforms Shopify | ShipStation | ShipBob | Zendesk | Gorgias | Freshdesk | Slack | Outlook | Todoist | Canva | ChatGPT | DeepL | AliExpress