Mel Andrew P.

HR Manager | Senior Recruiter | People Operations | Talent Acquisition

Hiring the right people is one of the best investments a business can make. I help startups, growing companies, and established organizations attract top talent, strengthen their HR processes, and build teams that support long-term success. I'm a Top Rated freelancer with over 7 years of experience in Human Resources, Recruitment, Talent Acquisition, and People Operations. My background spans the entire employee lifecycle, including workforce planning, full-cycle recruitment, onboarding, employee relations, performance management, policy development, HR documentation, and process improvement. I also spent four years as a Senior Recruiter with Upwork's internal Hybrid Workforce Services team, where I partnered with startups, agencies, and enterprise clients to recruit professionals across North America, LATAM, Europe, and APAC. I've successfully hired for technical and non-technical roles in healthcare, engineering, customer support, trust & safety, finance, accounting, human resources, operations, marketing, project management, and executive leadership. Recruitment & Talent Acquisition ✔ Full-Cycle Recruitment ✔ Talent Acquisition ✔ Technical & Non-Technical Recruitment ✔ Executive Search ✔ International Recruitment ✔ Remote Hiring ✔ Startup Hiring ✔ Candidate Sourcing ✔ LinkedIn Recruiter ✔ Indeed Recruiting ✔ Boolean Search ✔ Applicant Tracking Systems (ATS) ✔ Resume Screening ✔ Behavioral & Competency-Based Interviews ✔ Recruitment Strategy ✔ Workforce Planning Human Resources & People Operations ✔ HR Management ✔ HR Consulting ✔ People Operations ✔ Talent Management ✔ Employee Relations ✔ Employee Engagement & Retention ✔ Performance Management ✔ Onboarding & Offboarding ✔ HR Policies ✔ Employee Handbook Development ✔ SOP Development ✔ HR Documentation ✔ HR Process Improvement ✔ Compliance Support Project & Operations Support ✔ Project Management ✔ Recruitment Operations ✔ Cross-Functional Team Coordination ✔ Business Operations ✔ Process Documentation Why Clients Work With Me I believe successful hiring starts with understanding the business, not just the job description. Every company has different goals, challenges, and culture, so I take the time to understand what you're trying to achieve before beginning a search or recommending an HR solution. My experience extends beyond recruitment. I've worked closely with leadership teams to improve hiring processes, develop onboarding programs, create HR documentation, support employee relations, and implement practical systems that help organizations grow. In addition to my HR background, I bring over 15 years of experience in customer service, quality assurance, training, and operations. That operational experience allows me to communicate effectively with stakeholders at every level and understand the business behind every hiring decision. Continuous Professional Development I believe HR is constantly evolving, so I continue to invest in expanding my knowledge. My recent professional development includes: • Talent Management • Technical Recruiting • Diversity Recruiting • HR Recruiting Communication Strategies • HR & Digital Transformation • Hiring, Retaining & Growing Millennial Talent Additional Industry Experience Outside of HR, I've also partnered with businesses and content creators in the martial arts industry. As a Brazilian Jiu-Jitsu practitioner with over 13 years of experience and a current 4-stripe purple belt, I've supported organizations such as GoldBJJ and Evolve MMA through research, content support, community engagement, and operational assistance. I also have experience building online communities and creating content that encourages meaningful engagement among martial arts enthusiasts. Whether you need an experienced recruiter, HR consultant, or people operations partner, my goal is simple: help you build a stronger team and create HR processes that support your business as it grows.