Aleli H.
Customer Service Specialist for Ecommerce
I'm a self-starter who's super organized and can work independently without needing constant guidance. I thrive under pressure and always deliver high-quality work, even when deadlines are tight. I've got a strong foundation in communication and can easily understand and follow complex instructions. Plus, I have 19 years of solid experience in Customer Service, so I know how to stay on track even with the most complicated projects. I'm a pro at navigating things like... - Shopify - Slack - Shipstation - Shipbob - Reamaze - Google Suite - Helpscout - Stripe - Klaviyo - Oberlo - Asana - Gorgias
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.7k
Billed in all: $215,638$216k
$384 in the last 6 months
Across 8 contracts
Across 27 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Management Skills
Ranked by MRR among everyone on Upwork with the skill.
- #120Refund Processing287 freelancers · 🇺🇸 #1Top 42%🇺🇸#1 of 4
- #647Product Knowledge2,128 freelancers · 🇺🇸 #23Top 30%🇺🇸#23 of 92
- #921Order Processing2,648 freelancers · 🇺🇸 #26Top 35%🇺🇸#26 of 91
- #950Order Tracking2,668 freelancers · 🇺🇸 #22Top 36%🇺🇸#22 of 67
- #1,357Management Skills6,116 freelancers · 🇺🇸 #194Top 22%🇺🇸#194 of 1,280
- #3,889Email Communication14,123 freelancers · 🇺🇸 #223Top 28%🇺🇸#223 of 1,077
- #5,760Shopify23,160 freelancers · 🇺🇸 #572Top 25%🇺🇸#572 of 2,060
- #5,855Customer Support20,101 freelancers · 🇺🇸 #247Top 29%🇺🇸#247 of 1,023