Jay D.

I build AI agents that take operations work off small and mid-size teams: answering and qualifying inquiries, following up on leads, processing documents, updating your systems, and running the admin that eats your week. I use OpenAI, Claude, Python and Node.js, plus automation tools like n8n where they fit, and I keep a person in the loop wherever a wrong answer would be costly. Top Rated Plus · 100% Job Success · $500K+ earned on Upwork since 2012 WHERE TEAMS LOSE HOURS, AND WHAT AN AGENT DOES INSTEAD • Inquiries and calls: every inquiry answered, qualified and logged, appointments booked, urgent ones passed to a person, by chat, email or voice agent • Sales follow-up: leads followed up on time, CRM updated, notes and next steps drafted after every call • Documents and admin: invoices, applications, contracts and forms read, checked against your rules, filed, and queued for approval • Reporting: daily and weekly summaries pulled from your tools, so nobody builds them by hand • Hiring and onboarding: candidate screening steps, scheduling, onboarding checklists • The owner's desk: a personal agent for your inbox, calendar, research and a morning brief RECENT WORK • Workflow automations for a mortgage operations team (ongoing) • A custom OpenAI voice agent that answers customer calls for an online store • A multi-agent document workflow for insurance paperwork: the agents process each file, and anything uncertain goes to a human reviewer before it moves on • MCP servers and Claude Code workflows that let agents use a company's own tools and data HOW I START 1. A paid operations review. I walk through how work moves through your business today, then point out the two or three tasks where an agent would save the most hours, what each would cost to run, and where a person should stay in charge. 2. I automate one process first, in milestones, with logging, retries and alerts, so failures are visible instead of silent. 3. Once it's paying off, we move to the next one. Everything runs in your own accounts, with documentation and a support window. I handle testing and deployment myself, and you work with me directly from start to finish. If an agent needs a screen around it, such as an approval queue or a team dashboard, I build that too in Next.js and Supabase. I measure my work by how long clients stay. One has worked with me for 7+ years, and we have met in person in India. TO START, SEND ME • the task your team repeats most • the tools it touches today • roughly how many hours a week it takes