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Faith A.
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Faith A.

Top Rated Plus VA | E-commerce, CRM & Operations Specialist

🚀 Experienced Virtual Assistant | Operations & Customer Support Specialist Helping businesses stay organized, efficient, and stress-free for 9+ years. I work with startups, growing teams, and established businesses that need a dependable Virtual Assistant who can manage operations smoothly, provide excellent customer support, and keep daily workflows running efficiently behind the scenes. I’m proactive, detail-oriented, easy to work with, and comfortable handling responsibilities independently with minimal supervision. My background in customer service and operations has helped me develop strong communication skills, problem-solving abilities, and a genuine commitment to delivering quality work consistently. ⏰ Open to long-term collaborations and flexible with different time zones. 💼 What I Can Help You With ✔️ Customer Support (Email, Chat & CRM Management) ✔️ Order Processing & Fulfillment ✔️ Operations & Administrative Support ✔️ Calendar & Task Management ✔️ Project Coordination ✔️ Inventory & Logistics Support ✔️ CRM Management & Data Organization ✔️ Team Communication & Coordination ✔️ Lead Management & Sales Support ✔️ Documentation & Process Organization 🛠️ Tools & Platforms CRM & Customer Support: HubSpot | Intercom | Freshdesk | Help Scout | Apollo | Kixie | Slack Project & Operations Management: ClickUp | Trello | Teamwork | Google Workspace | Microsoft Office | Evernote Order Fulfillment & Logistics: Jobber | ShipStation | ShipBob | Orderhive | Shippo | Recharge | Bold | 3PL Systems Sales & Business Platforms: BizBuySell | Axial | Benchmark | Rejigg Creative & Scheduling Tools: Canva | SimplyBook.me Cloud Storage & Collaboration: Google Drive | Dropbox 🌟 Why Clients Love Working With Me ✔️ 9+ years of Virtual Assistant experience ✔️ 16+ years of customer service experience ✔️ Reliable, organized, and detail-oriented ✔️ Strong written and verbal communication skills ✔️ Quick learner who adapts easily to new systems ✔️ Able to work independently and take initiative ✔️ Dedicated to delivering accurate, high-quality work I take pride in helping businesses operate more efficiently while giving clients peace of mind knowing tasks are being handled professionally and on time. 📩 Let’s connect and discuss how I can support your business goals!

🇵🇭Cagayan de Oro, Philippines$12/hr100% JSS4.19 (7)Since Mar 2012

Earnings and projects

MRR (estimate)
≈$2.4k

An estimate from an earlier read

World#17,646 / 412k
🇵🇭Country#1,597 / 56.3k
Revenue, last 30 days
$2.6k

Last 6 months: $14k

World#15,154 / 412k
🇵🇭Country#1,365 / 56.3k
Total earnings
$94k

Billed in all: $97k

World#41,994 / 412k
🇵🇭Country#5,612 / 56.3k
Per project
$7.8k

$7.2k in the last 6 months

World#21,419 / 412k
🇵🇭Country#5,109 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
12

Across 21 contracts

5% fixed95% hourly
World#183,649 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$97k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$94k$96k$98kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skill rankings: Top 3% in Calendar Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #17Form Completion384 freelancers · 🇵🇭 #9Top 4%
  2. #49Order Management1,128 freelancers · 🇵🇭 #25Top 4%
  3. #69Order Fulfillment1,928 freelancers · 🇵🇭 #49Top 4%
  4. #106Task Coordination2,735 freelancers · 🇵🇭 #27Top 4%
  5. #120Order Processing2,648 freelancers · 🇵🇭 #77Top 5%
  6. #128Calendar Management4,894 freelancers · 🇵🇭 #43Top 3%
  7. #177Amazon3,514 freelancers · 🇵🇭 #27Top 5%
  8. #227Scheduling6,335 freelancers · 🇵🇭 #93Top 4%