Faith A.
Top Rated Plus VA | E-commerce, CRM & Operations Specialist
🚀 Experienced Virtual Assistant | Operations & Customer Support Specialist Helping businesses stay organized, efficient, and stress-free for 9+ years. I work with startups, growing teams, and established businesses that need a dependable Virtual Assistant who can manage operations smoothly, provide excellent customer support, and keep daily workflows running efficiently behind the scenes. I’m proactive, detail-oriented, easy to work with, and comfortable handling responsibilities independently with minimal supervision. My background in customer service and operations has helped me develop strong communication skills, problem-solving abilities, and a genuine commitment to delivering quality work consistently. ⏰ Open to long-term collaborations and flexible with different time zones. 💼 What I Can Help You With ✔️ Customer Support (Email, Chat & CRM Management) ✔️ Order Processing & Fulfillment ✔️ Operations & Administrative Support ✔️ Calendar & Task Management ✔️ Project Coordination ✔️ Inventory & Logistics Support ✔️ CRM Management & Data Organization ✔️ Team Communication & Coordination ✔️ Lead Management & Sales Support ✔️ Documentation & Process Organization 🛠️ Tools & Platforms CRM & Customer Support: HubSpot | Intercom | Freshdesk | Help Scout | Apollo | Kixie | Slack Project & Operations Management: ClickUp | Trello | Teamwork | Google Workspace | Microsoft Office | Evernote Order Fulfillment & Logistics: Jobber | ShipStation | ShipBob | Orderhive | Shippo | Recharge | Bold | 3PL Systems Sales & Business Platforms: BizBuySell | Axial | Benchmark | Rejigg Creative & Scheduling Tools: Canva | SimplyBook.me Cloud Storage & Collaboration: Google Drive | Dropbox 🌟 Why Clients Love Working With Me ✔️ 9+ years of Virtual Assistant experience ✔️ 16+ years of customer service experience ✔️ Reliable, organized, and detail-oriented ✔️ Strong written and verbal communication skills ✔️ Quick learner who adapts easily to new systems ✔️ Able to work independently and take initiative ✔️ Dedicated to delivering accurate, high-quality work I take pride in helping businesses operate more efficiently while giving clients peace of mind knowing tasks are being handled professionally and on time. 📩 Let’s connect and discuss how I can support your business goals!
Earnings and projects
An estimate from an earlier read
Last 6 months: $14k
Billed in all: $97,022$97k
$7.2k in the last 6 months
Across 21 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 3% in Calendar Management
Ranked by MRR among everyone on Upwork with the skill.
- #17Form Completion384 freelancers · 🇵🇭 #9Top 4%🇵🇭#9 of 159
- #49Order Management1,128 freelancers · 🇵🇭 #25Top 4%🇵🇭#25 of 562
- #69Order Fulfillment1,928 freelancers · 🇵🇭 #49Top 4%🇵🇭#49 of 1,262
- #106Task Coordination2,735 freelancers · 🇵🇭 #27Top 4%🇵🇭#27 of 929
- #120Order Processing2,648 freelancers · 🇵🇭 #77Top 5%🇵🇭#77 of 1,622
- #128Calendar Management4,894 freelancers · 🇵🇭 #43Top 3%🇵🇭#43 of 1,947
- #177Amazon3,514 freelancers · 🇵🇭 #27Top 5%🇵🇭#27 of 781
- #227Scheduling6,335 freelancers · 🇵🇭 #93Top 4%🇵🇭#93 of 2,580