Rhizza C.
Customer Support/Technical Support Representative
Customer-centric and solution-driven professional with over a decade of experience in technical support, client relationship management, and helpdesk operations. Proven track record in resolving complex customer issues, onboarding clients and agents, and driving continuous service improvements. Adept at leveraging CRM systems, cross-functional collaboration, and knowledge-sharing to enhance customer satisfaction and retention. Seeking to contribute expertise in a dynamic Customer Support role that values empathy, efficiency, and excellence.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.7k
Billed in all: $38,282$38k
$5.7k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #589Customer Experience2,788 freelancers · 🇵🇭 #262Top 21%🇵🇭#262 of 1,061
- #883Customer Satisfaction3,986 freelancers · 🇵🇭 #448Top 22%🇵🇭#448 of 1,816
- #2,339Technical Support11,267 freelancers · 🇵🇭 #1,350Top 21%🇵🇭#1,350 of 6,366
- #2,486Email Communication14,123 freelancers · 🇵🇭 #1,429Top 18%🇵🇭#1,429 of 6,862
- #3,803Customer Support20,101 freelancers · 🇵🇭 #1,966Top 19%🇵🇭#1,966 of 9,123
- #6,933Customer Service37,167 freelancers · 🇵🇭 #3,793Top 19%🇵🇭#3,793 of 18,590
- #7,076Data Entry53,630 freelancers · 🇵🇭 #3,614Top 13%🇵🇭#3,614 of 21,670