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Mark John B.
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Mark John B.

Mark John Bondal

I have an extensive experience in Customer Service that I gained through working with several multi-billion dollar companies based in the U.S. I have the skills and expertise to handle difficult situations and deal with them appropriately. I am organized and I always make sure that everything is in place for the process/program to be efficient in achieving it's goal for my team.

🇵🇭Manila, Philippines$14/hr100% JSS4.94 (9)Since Apr 2012

Earnings and projects

MRR (estimate)
≈$1.8k

An estimate from an earlier read

World#25,541 / 412k
🇵🇭Country#3,189 / 56.3k
Revenue, last 30 days
$2.8k

Last 6 months: $11k

World#13,699 / 412k
🇵🇭Country#1,091 / 56.3k
Total earnings
$49k

Billed in all: $53k

World#77,553 / 412k
🇵🇭Country#12,292 / 56.3k
Per project
$4.4k

$3.6k in the last 6 months

World#38,951 / 412k
🇵🇭Country#9,079 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
11

Across 17 contracts

12% fixed88% hourly
World#192,417 / 412k
🇵🇭Country#16,201 / 56.3k

Earnings, last 30 days

$52.7k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$50k$52k$54kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skill rankings: Top 7% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #37Interpersonal Skills470 freelancers · 🇵🇭 #8Top 8%
  2. #49Employee Training582 freelancers · 🇵🇭 #14Top 8%
  3. #73Leadership Skills972 freelancers · 🇵🇭 #18Top 8%
  4. #90Training1,082 freelancers · 🇵🇭 #20Top 8%
  5. #173Tech & IT2,238 freelancers · 🇵🇭 #34Top 8%
  6. #314Team Management3,136 freelancers · 🇵🇭 #70Top 10%
  7. #356Quality Assurance4,092 freelancers · 🇵🇭 #99Top 9%
  8. #1,111Email Support14,954 freelancers · 🇵🇭 #639Top 7%