Mark Q.

I help businesses streamline their operations from website management, content moderation, product uploads, customer support, CRM, social media administration, payment processing, and AI automation. Here is my list of experience since 2017 and how I help you save time: ✔ Content Moderation, Editor & Publisher → I manage WordPress, Shopify, and other eCommerce platforms to do product uploads, post content optimization by making headlines searchable, quality images, and keywords optimized for better search results. ✔ Accounts Assistant (Payments & Reconciliation) → I process Adyen, ChargeMont, and CheckoutChamp for payments resolution, like disputes/chargebacks and refunds. ✔ Social Media Manager & Community Engagement Specialist → I run Social Media pages for post scheduling or automation using the Zapier automation platform. I even manage to run ads. ✔ Help Desk & Ticket Management (FreshDesk or any) ✔ AI Automation Workflows with Zapier ✔ Other Virtual Assistant Administrative tasks to help with your businesses I focus on accuracy, consistency, and fast turnaround, so your store runs smoothly without you having to worry about day-to-day operations. If you need a reliable specialist to manage your website's operation, payment processing, and customer support, I’m ready to keep your business running smoothly.