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Diallo M.
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Diallo M.

Customer Support AI Data Annotation French English Bambara Linguist

Looking for a reliable professional who can support your customers, improve your AI models, or deliver high-quality language services? I help businesses and AI companies with: ✓ Customer Support (Email, Chat & Ticket Management) ✓ AI Data Annotation & AI Model Evaluation ✓ English ↔ French Translation ✓ Bambara Localization & Translation ✓ Audio Transcription & Subtitle Creation (SRT) ✓ Data Collection & Quality Assurance ✓ Research & Data Entry Why work with me? • Several years of experience in customer support for e-commerce businesses • Former Data Quality Control Agent and Field Researcher for Premise Data Corporation • Professional linguist specialized in French, Bambara, and English language services • Strong experience with AI training data, annotation, transcription, and content evaluation • Excellent attention to detail and commitment to quality Tools & Platforms: ✓ Zendesk ✓ Gorgias ✓ Freshdesk ✓ Shopify ✓ Google Workspace ✓ Microsoft Excel ✓ Google Sheets ✓ ChatGPT ✓ Claude AI ✓ Loft 2.0 ✓ Subtitle Edit Languages: 🇫🇷 French – Native 🇧🇲 Bambara – Native 🇬🇧 English – Professional I am committed to delivering accurate, reliable, and high-quality work while maintaining excellent communication throughout every project. Let's discuss how I can help your project succeed.

🇲🇱Bamako, Mali$10/hr100% JSS4.98 (101)Since May 2012

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#42,526 / 412k
🇲🇱Country#2 / 24
Revenue, last 30 days
$1.1k

Last 6 months: $6.9k

World#39,638 / 412k
🇲🇱Country#2 / 24
Total earnings
$161k

Billed in all: $167k

World#21,240 / 412k
🇲🇱Country#2 / 24
Per project
$1.1k

$983 in the last 6 months

World#118,115 / 412k
🇲🇱Country#5 / 24
Projects, last 6 months
7
71% fixed29% hourly
World#28,826 / 412k
🇲🇱Country#3 / 24
Projects in all
149

Across 180 contracts

56% fixed44% hourly
World#15,922 / 412k
🇲🇱Country#1 / 24

Earnings, last 30 days

$167k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$166k$167k$168kOct 8Oct 23Nov 7

Skill rankings: Top 7% in ChatGPT Prompt

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Labelbox102 freelancers · 🇲🇱 #1Top 15%
  2. #22ChatGPT Prompt321 freelancers · 🇲🇱 #1Top 7%
  3. #24Annotated Screenshot132 freelancers · 🇲🇱 #1Top 18%
  4. #30Private Labeling & White Labeling209 freelancers · 🇲🇱 #1Top 14%
  5. #54Video Annotation464 freelancers · 🇲🇱 #1Top 12%
  6. #65Image Annotation592 freelancers · 🇲🇱 #1Top 11%
  7. #126Data Labeling1,093 freelancers · 🇲🇱 #1Top 12%
  8. #149AI Model Training1,135 freelancers · 🇲🇱 #1Top 13%