Michael R.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi there! My name is Michael Ramos. If you're looking for a new team member with dedication, availability, and delivery in time, I will be a good choice for you! I'm a customer-centric person with a passion for helping companies and individuals grow their business. I'm an entrepreneur at heart and love to learn new things. My 10+ years of hands-on experience in all aspects of sales, customer support and management has given me a unique insight into every customer's needs. My track record shows that I can boost business outcomes for our clients by 50% or more and build strong client relationships by running successful email marketing campaigns that generate leads in a variety of sectors. By investing my time in analyzing the concept of your business, I'm committed to collaborate with the owners in realizing what they want to achieve. I would then be able to provide you with ideas on how to boost your business as well as optimize processes in order to elevate the success of your firm. 🖊My Skill Summary: 1. Customer Support Management 2. Sales and Customer Service 3. Warm and Cold calling (No hard accent) 4. Lead Generation 5. Escalation and Complaint Handling 6. Phone, Chat, and Email Support 7. Appointment Setting 8. Data Entry and Spreadsheet Administration 9. Microsoft Word, Excel, and PowerPoint 10. Invoicing - Account Receivables and Account Payables 11. Research for Product Literature 12. Basic Video Editing and Graphics Design using Canva and PowerDirector