Ma Socorro C.
A+ VA | Customer Support & Admin Specialist | Community Moderator |LMS
I help e-commerce and online business owners keep customer support and daily operations running smoothly so nothing falls through the cracks while you focus on growth. With 12 years in customer service and admin support, I've managed high-volume email and chat support, handled order and account issues, and kept business owners organized through calendars, inboxes, and day-to-day admin work. Where I add the most value: β Customer support (email, chat, tickets) - fast, friendly, on-brand responses β E-commerce order & account management (Shopify) β Admin support - Inbox, calendar, data entry, research β Community moderation and engagement π¦πππππ¦ & π§π’π’ππ¦ ππ«π£ππ₯π§ππ¦π πππ¦πππ‘ π§π’π’ππ¦ βͺCanva ππππ₯π‘ππ‘π π ππ‘ππππ ππ‘π§ π¦π¬π¦π§ππ βͺKajabi βͺSkool βͺThinkific βͺThrivecart βͺNotion βͺSamCart π£π₯π’ππ¨ππ§ππ©ππ§π¬ ππ‘π ππ’πππππ’π₯ππ§ππ’π‘ βͺ Missive βͺ Calendly βͺ Microsoft Office βͺ ChatGPT βͺ Google Suite βͺ Favro βͺ Monday βͺ Loom βͺ Asana Eππ’π π ππ₯ππ βͺ Shopify ππ ππππ¦ & ππ’π π π¨π‘ππππ§ππ’π‘ π§π’π’ππ¦ βͺ Zendesk βͺ Help Scout βͺ Gmail βͺ Gorgias βͺ Slack βͺ Skype βͺ Zoom βͺ WhatsApp ππππ’π¨π‘π§ππ‘π βͺ Quickbooks π£ππ¬π ππ‘π§ π£πππ§ππ’π₯π π¦ βͺ Stripe βͺ Paypal βͺ Gusto I'm responsive, detail-oriented, and treat every client's business like it's my own. Message me and let's talk about what you need, I can typically start within the week.