Ma Gliceria V.

VA | E-commerce Customer Service | Supply Chain Management

I bring over 10 years of corporate experience in Customer Service, Operations, and Supply Chain Management, complemented by 11+ years as an online freelancer. My career has been built on a solid foundation of values, skills, and accomplishments. I am eager to take on diverse roles that align with my qualifications and contribute to the growth and success of the organization I partner with. Key Roles I've Handled: Team Leader Customer Service (Email, Chat, Phone) Supply Chain Management Dropshipping Web & Market Research Data Entry & Analysis Content Posting for Blogs Inventory, Shipping & Logistics Order Processing & Fulfillment Social Media Scheduling (LinkedIn, Instagram, Pinterest, YouTube) Tools & Platforms I Use: Zendesk Shopify Microsoft Office Suite Producteev Smartsheet Airtable Slack Trello Canva Later WordPress Shiphero