Ijalonne T.
Customer Service Team Leader/ Appointment Setter/ Lead Manager
• 12 years experience in the customer service industry • Excellent communication skills, both written and verbal (Native English Level) • Expert in Zendesk, GoHighLevel, Workiz, Quo, Willow, Angi, Thumbtack, Close, Aircall, Dixa, Ring Central, Zopim, and LiveChat Applications • Online typing speed results: Can type as fast as 120 words per minute • Has more than six years experience working in three-channel type jobs (Calls, Chats, and emails) • Expert in all Microsoft Office Applications as well as google docs, sheets, calendar, and Adobe Acrobat • Hardware and Software tech-savvy • Flexible and willing to work in different shifts • Can work under pressure • Team player I've got a lot to offer, and I'm a fast learner
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $260
Billed in all: $33,448$33k
$87 in the last 6 months
Across 4 contracts
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 37% in Supervision
Ranked by MRR among everyone on Upwork with the skill.
- #146Supervision392 freelancers · 🇵🇭 #75Top 37%🇵🇭#75 of 184
- #4,931Technical Support11,267 freelancers · 🇵🇭 #2,798Top 44%🇵🇭#2,798 of 6,366
- #6,579Email Support14,954 freelancers · 🇵🇭 #3,854Top 44%🇵🇭#3,854 of 8,734
- #8,728Customer Support20,101 freelancers · 🇵🇭 #3,978Top 43%🇵🇭#3,978 of 9,123
- #15,787Customer Service37,167 freelancers · 🇵🇭 #8,168Top 42%🇵🇭#8,168 of 18,590
- #21,955Data Entry53,630 freelancers · 🇵🇭 #9,340Top 41%🇵🇭#9,340 of 21,670