Megan Tiffany G.
Passionate Result Oriented Project Manager, Customer Experience Expert
Hi there! I'm Megan Grupo. I have been working as an independent contractor for 10 years, specializing in digital marketing and project management. I am skilled at finding solutions to problems that are creatively elegant. I know all the right ways to get your business where you want it to be. I worked with Telstra from 2014-2018 and have been assigned to lead various projects such as Project Jumpstart or Boot camp which is a program designed to accelerate the site's major KPI's such as customer satisfaction, AHT, and callbacks. The most recent experience I had with Telstra was a Sales Lead - I managed a team who is responsible for inbound sales for Telstra Small Business. I have also worked as an all-around VA for any adhoc tasks ranging from eCommerce order fulfillment, email handling, and review/feedback management. I have the grit and passion required for any fast paced and dynamic role, I am a fast learner with a growth mindset. I also have the right combination of skills, experience, and attitude. If you are looking for someone to help your company who is a high-spirited, self-motivated, aggressive, and goal-oriented employee, then you got the right person. I also help businesses build brand awareness, loyalty, and advocacy by posting engaging social media content and building communities. Let's unlock your success together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $296,022$296k
$8.1k in the last 6 months
Across 4 contracts
Across 32 contracts
Earnings, last 30 days
Skill rankings: Top 2% in General Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #43Order Fulfillment1,928 freelancers · 🇵🇭 #31Top 2%🇵🇭#31 of 1,262
- #76Cross Functional Team Leadership1,042 freelancers · 🇵🇭 #14Top 7%🇵🇭#14 of 215
- #118Telemarketing4,857 freelancers · 🇵🇭 #42Top 2%🇵🇭#42 of 2,174
- #125General Transcription8,318 freelancers · 🇵🇭 #27Top 2%🇵🇭#27 of 1,812
- #207Communications7,670 freelancers · 🇵🇭 #42Top 3%🇵🇭#42 of 2,320
- #216Customer Relationship Management5,121 freelancers · 🇵🇭 #29Top 4%🇵🇭#29 of 1,228
- #370Technical Support11,267 freelancers · 🇵🇭 #143Top 3%🇵🇭#143 of 6,366
- #520Digital Marketing13,812 freelancers · 🇵🇭 #36Top 4%🇵🇭#36 of 1,487