Karina L.

Bilingual Customer Care Specialist and Sales Expert

Hi Upwork! This is Karina Lara and I come to you as a true professional who would make an excellent Customer Service ambassador for your company. During the last 22 years I have obtained experience in fields like customer service, sales, office assistance, law firm assistance, immigration law firm assistance, payroll processing and others that I would like to offer to your company , I am an expert in all administrative support jobs which includes data entry, virtual assistance, and transcription I have a successful track record of handling customer enquiries, complaints and disputes in a face to face environment or via telephone, letter or email. In addition to this, I am a great listener who can pick out key information from a conversation, and who has the ability to adapt to different types of calls and situations.