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Francisco Jr R.
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Francisco Jr R.

Project Management| Tech Support| Microsoft 365| Voip SIP & Networking

************************************************************************************************** "I will guarantee to build your company brand, establish your company integrity, earn your customer's trust, do business with confidence, and help you increase revenue". ************************************************************************************************** A Lean Six Sigma Certified professional. A self-taught I.T. specializing in cloud computing and networking. I would love to work for people who are longing for progress and continuous improvement. I would appreciate working for a firm that takes some of my insights towards the job to make it more meaningful, and efficient. I am your reliable service planner, project manager, and implementation officer ready to help your business succeed in both I.T. and service process industries. I am a service provider for industries that have been handling and dealing with different people from various walks of life as well as businesses of all kinds. I was trained and mastered different skills to complete the task designated to me. All of it should always be for the advantage of the business. I dream to apply all of those solid experiences to a particular business that would embrace and acknowledge some of my business-wise suggestions. VoIP expertise is listed below: **Call Flow Designing - Programmatic and Traditional **Telephony Server Deployment, config and setup **SIP termination/Origination Setup **Call queues / Auto Attendant - IVR **Call Forwarding / Call Routing **Voicemail Setup / Custom Answering Rules **Porting / User setup / Limited extensions **SMS Automation **Shared lines **Multi Site **Hot Desking **Templates / Role setup **Call logging expert / Audit trail **Announcement / Audio greetings - Voice over **Call Recording / Holiday Config **Desk Phone Provisioning **Analog line integration - ATA fxs/fxo config **Call Center Management console **Integration support via custom API

🇵🇭Cebu City, Philippines$46/hr100% JSS4.74 (38)Since Aug 2012
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Earnings and projects

MRR (estimate)
≈$2.4k

An estimate from an earlier read

World#17,330 / 412k
🇵🇭Country#1,530 / 56.3k
Revenue, last 30 days
—

Read daily since Oct 7, under 30 days

Total earnings
$237k

Billed in all: $245k

World#11,649 / 412k
🇵🇭Country#780 / 56.3k
Per project
$5.1k

$7.3k in the last 6 months

World#34,474 / 412k
🇵🇭Country#8,144 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
47

Across 60 contracts

28% fixed72% hourly
World#65,007 / 412k
🇵🇭Country#4,502 / 56.3k

Earnings, last 30 days

$245k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$243k$244k$245k$246kNo dataOct 9Oct 24Nov 8

No data since Oct 30, 2026.

Skill rankings: Top 4% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

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  8. #44Bug Reports659 freelancers · 🇵🇭 #2Top 7%