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RHEA L.

RHEA L.

Customer Support/Operations Manager

With 15 years of experience in customer support and operations management, I excel at bridging customer-facing service with internal efficiency. I’m passionate about creating seamless day-to-day operations while delivering exceptional customer experiences that inspire loyalty and trust. My career reflects a commitment to operational excellence, team collaboration, and building strong client relationships.

🇵🇭Cabuyao, Philippines$20/hr100% JSS4.01 (2)Since Sep 2012

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#33,678 / 412k
🇵🇭Country#5,126 / 56.3k
Revenue, last 30 days
$217

Last 6 months: $8.6k

Total earnings
$63k

Billed in all: $65k

World#62,427 / 412k
🇵🇭Country#9,403 / 56.3k
Per project
$16k

$8.6k in the last 6 months

World#8,619 / 412k
🇵🇭Country#1,828 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
4

Across 7 contracts

29% fixed71% hourly
World#283,741 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$65k+$217 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$64.6k$64.8k$65.0kNo dataOct 8Oct 23Nov 7

Read once a week before Oct 16, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 7% in Retail

Ranked by MRR among everyone on Upwork with the skill.

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  2. #19Retail272 freelancers · 🇵🇭 #8Top 7%
  3. #35Knowledge Management183 freelancers · 🇵🇭 #5Top 19%
  4. #39Pharmaceutical Industry390 freelancers · 🇵🇭 #8Top 10%
  5. #42Employee Engagement352 freelancers · 🇵🇭 #7Top 12%
  6. #110EMR Data Entry945 freelancers · 🇵🇭 #42Top 12%
  7. #146Call Center Management1,271 freelancers · 🇵🇭 #58Top 11%
  8. #176Strategic Planning1,408 freelancers · 🇵🇭 #19Top 13%