Wendy B.

Salesforce AI Consultant specializing in Data Cloud, Agentic AI (Agentforce), Health Cloud, and CPQ. I help enterprises unify customer data, deploy autonomous AI agents, and streamline quote-to-cash, with 20+ Salesforce certifications and hands-on delivery across Sales, Service, and Health Cloud implementations. What I Deliver- * Data Cloud - ingestion, harmonization, identity resolution, Calculated Insights, Segmentation, Activation * Agentforce Life Sciences expertise with industry knowledge and AI capabilities * Agentic AI - Agentforce agent design, prompt, topic and action configuration, Einstein Copilot customization * Health Cloud - care plans, provider and patient data models, HIPAA-aware architecture * CPQ - product catalog, pricing rules, approval flows, quote-to-cash automation * Apex, LWC, Flow, REST and SOAP integrations, org migrations, AppExchange application development Certifications- * Salesforce Certified Administrator * Salesforce Certified Platform App Builder * Salesforce Certified Advanced Administrator * Salesforce Certified Sales Cloud Consultant * Salesforce Certified Service Cloud Consultant * Salesforce Certified Platform Developer I * Salesforce Certified Platform Developer II * Salesforce Certified Agentforce Life Sciences Consultant Highlights- * Converted JavaScript Button code from Salesforce Classic to Lightning Components * Salesforce Classic to Lightning Migration * Lightning Component and Lightning Web Component Development * Salesforce DX Implementation Salesforce Nonprofit- * Volunteers for Salesforce Sales Cloud- * Custom Territory Management Solution with Collaborative Forecasting * Proposal Management System with Conga Composer and DocuSign * Account, Opportunity, Lead, Contact and Campaign Management Service Cloud- * Open CTI * Live Agent * Service Cloud Console * Entitlement Management * Contract Management * Knowledge Management Marketing Cloud- * Lists and Data Extensions * Data Retention * Subscriber Key * Unsubscribe Management * Send Logs * Automation Studio * Contact Builder * Journey Builder * Marketing Cloud Connect * Dynamic Content * VAWP * AMPscript Commerce Cloud- * Front-end Development * Back-end Architecture * HTML, ISML, CSS, SCSS, SASS, Demandware, jQuery, JavaScript, AJAX, JSON, Gulp, XML Salesforce Integrations * Cloud storage and calendar integrations * Desktop and Online accounting system integrations * Route management integrations * Cloud object storage integrations * Salesforce Einstein * Enterprise content management integrations * Payment gateway integrations * Social media platform integrations * Content management system integrations * DocuSign and Conga Composer * PHP, Java, .NET and CMS integrations using SOAP APIs * MySQL middleware integrations * Chatter Files, Attachments and Content Version integrations for Partner Community users AppExchange Applications- * Custom AppExchange application development * Enterprise security and document management applications Experience Cloud- * Highly customized Customer and Partner Communities Additional Experience- * Field Service Lightning * Salesforce CPQ * FinancialForce Customization Pardot- * Salesforce and Pardot integration * Dynamic Lists * Automation Rules * Segmentation Rules * Drip Campaigns * Responsive Email Templates * Responsive Landing Pages * Form Handlers * Multi-step Forms * Engagement Studio * Code Tracking * Registration and Contact Forms * Cross-client compatible email development WordPress- * Plugin Development * Theme Development * PSD to HTML * SEO Optimization