Danish N.

Are you on the hunt for a Top Rated Customer support maestro to bring your projects to life? Your search stops right here! 🎧 Expert Customer support 👑TOP Rated | 💯% Job Success Rate | 🏆 Verified languages expert ➡️ Hello, I'm Danish having more than 8 years of experience in Customer Support Representative, Virtual Assistance, e-commerce operations, social media moderation, and chargeback/dispute management many countries like the USA, UK, Philippines, Australia, and India etc. My focus is simple: helping businesses deliver exceptional customer experiences while improving efficiency and reducing workload. ⏱️ 29460+ Minutes of Professional Work on Upwork. ⏱️ High response rate and High availability on Upwork ✔️ 40+h/Week availability (Full-Time, Remote) 💵 $10000 Plus earnings 🏆 Completed 50+ jobs & projects 🛡️ 12+ years of total professional experience working with Top clients around the Globe 🏆Upwork Talent Clouds Member 𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬: • Email, Phone & Live Chat Support • Handling Customer Queries, Refunds & Returns • Chargeback & Dispute Management (PayPal, Shopify, Klarna) • E-commerce Store Support & Order Management • Order Processing, Tracking & Shipping Updates • Ticketing System Management I SPECIALIZE IN⬇️: ✅ Live Chat Software : Chat with online customers when they are visiting our website. ✅ Customer Care Specialist : Handling customer requests, inquiries, and complaints using a compassionate yet firm approach. ✅ Product Specification Knowledge : Guide Customers about the specified Product. ✅ Back Office : Order processing, order fulfillment, shipping and tracking, Returned & Refund. ✅ Multi-tasking : Maintain daily escalation trackers to prioritize issues by complain ticket generate accordingly. ✅ E-mail Communication : Resolve customer queries and ensure customer satisfaction on the Email. ✅ Records : keep Records for Future opportunities and threats. ✅ Additional : Creative Problem Solving skills, Google Suite, MS Office proficiency, Good Professional Relationships with Team. I have work experience using the following tools : ⭐️ Zendesk, Odoo, Gorgias, Shopify, Bite speed, Kwik chat , Groove, Zoho, GHL ⭐️ Slack, Reamaze, salesforce etc. ⭐️ Google Outlook ⭐️ Microsoft Office I am available for the short or long term and pride myself on delivering high quality, fast and accurate services. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. 📧 Contact me today to discuss how I can contribute to your success. 📧 Regards