Mohamed A.
Atlassian Certified Consultant : Jira|Confluence|JSM Expert
🌟 Atlassian Specialist: 10+ Years of Expertise in Jira & Automation 🌟 With 17 years in the technology sector and 8 years as an Atlassian Certified Professional, I specialize in Jira, Confluence, Service Desk, and workflow automation. My ACP-100 (Cloud) and ACP-120 (Data Center) certifications enable me to deliver customized solutions that align with your business goals. ⸻ ✨ Jira & Confluence Consultancy ✨ Jira Services: • Jira Setup & Configuration – Initial setup, fine-tuning, and ongoing management. • Workflow Customization – Tailored workflows for your business requirements. • Jira Automation – Automating tasks using Groovy scripting and automation rules. • Jira Cloud Migration – End-to-end migration from Data Center/Server to Cloud (apps, workflows, users). • Custom Plugins & Scripts – Extend Jira functionality with tailored solutions. • Jira Health Checks – Reviews for performance, compliance, and scalability. • Team Training – Practical training sessions for Jira best practices. Confluence Services: • Setup & Management – Initial installation and administrative support. • Content Organization – Structuring spaces, pages, and permissions. • Template Design – Custom templates for projects or departments. • Collaboration Best Practices – Boost team collaboration efficiency. • Plugins & Macros – Enhance functionality with tailored configurations. ⸻ ✨ Additional Services ✨ • Jira Service Management (JSM): ITSM setup with request types, SLAs, automation, and Confluence KB integration. • Performance Optimization: Enterprise-level tuning and monitoring for Jira & Confluence. • n8n Workflows & Integrations: Automating business processes like Facebook Ads workflows, Google Sheets/Drive sync, and API integrations. ⸻ 💡 I combine Atlassian expertise with automation experience to help IT, business, and marketing teams work smarter, faster, and more efficiently.