Fatima May H.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hey there! I'm the Partner You're Looking For! I know how overwhelming things can feel right now, especially with all the recent shifts in the global market and industry. But here's the truth: Life can get even harder without the right support—someone you can trust to help guide and grow your business. The last thing you should be doing is worrying about your business while you're on vacation, supposed to be enjoying the best time of your life. But here's the good news: You no longer have to worry. I’m here to help! My goal is to give you the peace of mind you deserve while you focus on what matters most. I’ll treat your business with the same passion and care you do because I want to see you thrive. Here’s what I can offer to support you and your business: Top-Tier Customer Service • 10 years of experience in Customer Service • Expert in both oral and written communication • Proactive service recovery and complaint resolution • Managing and resolving customer issues efficiently Comprehensive Case Management • End-to-end management of customer relationships • Skilled in CRM software like Siebel and legacy tools • Served as the primary point of contact for customers • Property and motor claims management (coordination with brokers, banks, repairers, and suppliers) Full Revenue Cycle Management (Healthcare) • Benefit eligibility verification • Coordination of benefits and prior authorization • Medical and DME coding and billing • Credentialing for Medicare, Medicaid, commercial plans, HMO, and PPO Social Media Management & Email Marketing • Content research and creation • Data entry and Facebook advertising • Building and automating sales funnels with ClickFunnels • Email marketing and customer engagement strategies Business Process Development • Reviewing and optimizing business processes for efficiency • Implementing necessary changes to improve operations • Monitoring progress and resolving issues • Assisting with federal grants and program applications (Healthcare sector) Administrative Expertise • Proficient in Microsoft Office (Word, Excel, PowerPoint) • Experienced with Google Workspace (Docs, Sheets, Drive) • Skilled in Adobe Software (Photoshop, Lightroom, After Effects) • Advanced computer skills and fast, accurate typing (60-75 WPM) What are you waiting for? Let’s connect and start working together! Reach out now, and let's discuss how we can make your business soar. I’m here for you, and together, we can achieve your goals.