Paul Victor S.

As a member of the BPO industry since I graduated, I have handled almost all Line of Business available, including customer service, finance, sales, healthcare, and technical support. With this extensive experience, I am confident to say that I am most capable of handling any work conditions, whether in operations, administration, or even training departments. During my tenure in the BPO industry, I have gained valuable experience in handling various types of customer interactions, such as inbound and outbound calls, emails, and chats. I am proficient in using CRM tools and other software to deliver excellent customer service and meet targets. As a freelancer/virtual professional, I have also gained significant experience in property management, account management, and Shopify Customer Service Representative. In my role as a property manager, I have been responsible for maintaining the properties, handling tenant concerns, and ensuring timely rent payments. As an account manager, I have liaised with clients to ensure that their needs are met and maintain strong relationships. Lastly, as a Shopify Customer Service Representative, I have provided prompt and efficient customer service, resolving technical and account-related issues. I am confident in my ability to bring value to your team. My strong work ethic, positive attitude, and dedication to achieving success make me a perfect fit for the role. I am committed to delivering results, meeting targets, and upholding your company's values.