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Wayne H.
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Wayne H.

Workflow Specialist & Asana Expert | Fractional Operations & SOPs

I help growing teams turn operational friction into systems that actually hold up. As an operations consultant with 20+ years of experience and a Master's in Organizational Leadership, I partner with clients across three key areas: 🔹Asana & Workflows: Workspace architecture and adoption-focused setups. 🔹Fractional Ops & PM: Steady, high-level project direction and ops leadership. 🔹SOP Development: Turning tribal knowledge into clear, repeatable processes. I believe teams do their best work when three things come together — solid structure, smart workflows, and people who know how to use the tools in their toolbelt. Whether you're a five-person team or a department inside a much larger company, the same principle applies. The system has to serve the people, not the other way around. Here's how we can work together: 1️⃣ WORKFLOW ARCHITECTURE & ASANA IMPLEMENTATION As a Certified Asana Service Provider, I design workspace structures that scale and lead adoptions that stick. I don't just configure features — I build architecture your team can actually maintain, turning messy cross-functional workflows into environments people trust and use. 2️⃣ FRACTIONAL OPERATIONS & PROJECT MANAGEMENT When operations feel chaotic but a full-time hire isn't the right move, I step in to provide fractional leadership and high-level project direction. Drawing on my organizational leadership background, I help manage complex projects, clarify roles, and establish the communication rhythms teams need to keep moving. 3️⃣ PROCESS MAPPING & SOP DEVELOPMENT A great tool can't fix a broken process. I help teams pull tribal knowledge out of the people who carry it and translate it into clear, actionable SOPs. The result is faster onboarding, fewer bottlenecks, and a lot less "wait, how do we do this again?" BACKGROUND & CREDENTIALS 🔹Proven Track Record: 20+ years consulting and helping teams move projects forward. 🔹Deep Tool Expertise: 10+ years as an Asana & workflow consultant (Certified Service Provider since 2015). 🔹Leadership Backing: Master's Degree in Organizational Leadership. 🔹Published Author: "Practical Productivity: Simple Habits for Busy Humans" (2026). Whether you need a full Asana overhaul, a clean set of SOPs, or an experienced operational leader to help steady the ship, I'd be glad to talk. Let's schedule a time.

🇺🇸Lima, United States$95/hr100% JSS5.00 (17)Since Oct 2012

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#20,544 / 412k
🇺🇸Country#4,641 / 62.1k
Revenue, last 30 days
$867

Last 6 months: $13k

World#47,248 / 412k
🇺🇸Country#6,836 / 62.1k
Total earnings
$78k

Billed in all: $82k

World#51,182 / 412k
🇺🇸Country#9,916 / 62.1k
Per project
$1.5k

$860 in the last 6 months

World#96,565 / 412k
🇺🇸Country#16,395 / 62.1k
Projects, last 6 months
15
40% fixed60% hourly
World#9,890 / 412k
🇺🇸Country#1,639 / 62.1k
Projects in all
53

Across 59 contracts

31% fixed69% hourly
World#57,729 / 412k
🇺🇸Country#8,800 / 62.1k

Earnings, last 30 days

$81.6k+$867 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$80.5k$81.0k$81.5k$82.0kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Procedure Documentation

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  8. #81Change Management703 freelancers · 🇺🇸 #40Top 12%