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Kathleen C.

Kathleen C.

Customer Support Specialist | VA | Ticket Fulfillment

Results-driven Virtual Assistant with years of experience in Customer Service and providing high-caliber remote support to international clients. Specialized in chat and email customer service, with a proven track record of mastering complex product lines quickly. Dedicated to boosting customer satisfaction and streamlining operations, allowing clients to focus entirely on scaling their business. Core Expertise: High-Caliber Remote Support Chat & Email Customer Service Rapid Product Line Mastery Operational Streamlining International Client Relations

🇵🇭Rizal, Philippines$8/hr100% JSSSince Oct 2012

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#44,610 / 412k
🇵🇭Country#7,993 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $6.5k

World#31,777 / 412k
🇵🇭Country#5,355 / 56.3k
Total earnings
$28k

Billed in all: $29k

World#116,655 / 412k
🇵🇭Country#19,194 / 56.3k
Per project
$28k

$6.5k in the last 6 months

World#3,396 / 412k
🇵🇭Country#534 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 4 contracts

50% fixed50% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$29.3k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27k$28k$29k$30kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Online Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Ticketmaster Entertainment, Inc.54 freelancers · 🇵🇭 #7Top 13%
  2. #19Social Media Replies154 freelancers · 🇵🇭 #10Top 12%
  3. #285Freshdesk1,321 freelancers · 🇵🇭 #163Top 22%
  4. #291Ecommerce Support1,624 freelancers · 🇵🇭 #179Top 18%
  5. #342Customer Care2,153 freelancers · 🇵🇭 #136Top 16%
  6. #343Order Fulfillment1,928 freelancers · 🇵🇭 #254Top 18%
  7. #345Communication Etiquette1,807 freelancers · 🇵🇭 #193Top 19%
  8. #407Product Knowledge2,128 freelancers · 🇵🇭 #253Top 19%