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NESRINE S.
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NESRINE S.

Shopify Customer Support: Enhance Relations & Boost Sales

Hello, I specialize in providing exceptional customer support for e-commerce brands using Shopify. My goal is to ensure client satisfaction by offering fast, personalized, and professional assistance, whether it's through email, live chat, or phone. What I offer: Customer Support Management (orders, returns, and inquiries) Shopify Support Optimization to enhance the client experience Bilingual Support (French & English) Efficient resolution of issues with a focus on customer retention Let’s connect and discuss how I can elevate your customer service and improve your Shopify store’s experience!

🇹🇳Tunis, Tunisia$7/hr100% JSS4.45 (12)Since Oct 2012

Earnings and projects

MRR
$225

Last 6 months ÷ 6

World#109,207 / 412k
🇹🇳Country#317 / 1,246
Revenue, last 30 days
$192

Last 6 months: $1.3k

World#82,992 / 412k
🇹🇳Country#247 / 1,246
Total earnings
$119k

Billed in all: $122k

World#32,009 / 412k
🇹🇳Country#59 / 1,246
Per project
$7.4k

$1.3k in the last 6 months

World#22,791 / 412k
🇹🇳Country#47 / 1,246
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇹🇳Country#398 / 1,246
Projects in all
16

Across 26 contracts

12% fixed88% hourly
World#155,087 / 412k
🇹🇳Country#440 / 1,246

Earnings, last 30 days

$122k+$192 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$121.5k$121.6k$121.7k$121.8kOct 8Oct 23Nov 7

Skill rankings: Top 30% in Trello

Ranked by MRR among everyone on Upwork with the skill.

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  3. #478Order Management1,128 freelancers · 🇹🇳 #2Top 42%
  4. #591Freshdesk1,321 freelancers · 🇹🇳 #5Top 45%
  5. #687Trello2,262 freelancers · 🇹🇳 #3Top 30%
  6. #758Gorgias1,588 freelancers · 🇹🇳 #2Top 48%
  7. #825Notion2,323 freelancers · 🇹🇳 #3Top 36%
  8. #1,064Slack3,033 freelancers · 🇹🇳 #3Top 35%