Mohammed Naveed F.

Expert in Customer Support/Service & Tech Support

Thank you for visiting my profile! My name is Naveed from Colombo, Sri Lanka and I have more than 10 years of experience in Customer Service/Support, Tech Support in BPOs, E-commerce, and the Healthcare Industry over the phone, email, and chat. Dealing with US, UK, and middle eastern customers' general inquiries like order tracking, returns, refunds, cancellations, Troubleshooting, level 1 support, etc. I have multiple experiences working with CRM systems and software. I also have experience as a Virtual Assistant, Admin Support, Data Entry, Internet Research, and Appointment Setting. I have all the technical requirements, like a desktop, laptop, high-speed internet, webcam, and call center-type headset with noise canceling. I have excellent communication and people management skills, thorough knowledge of MS Word and Excel, and am a quick learner as well. Why should you hire me? I am a fast learner and easily follow instructions. Has a can-do attitude. Can easily adapt to a fast-paced environment. Can work under minimal supervision. Open to new ideas and feedback. Valued the meaning of Integrity and Punctuality. My home office is always ready.