Koushik M.
Senior BA & Product Owner | ERP/CRM Integrations | Dev-Ready Specs
🏆 Top Rated | 100% Job Success Score | 120+ Completed Projects | 14000+ Upwork Hours Certified Scrum Product Owner (CSPO) & Certified Scrum Master (CSM) I help startups, scale-ups, and enterprises transform ideas into well-defined, development-ready software products. I write the specs and validate the integrations that stop your dev team from guessing. Recent project highlights: 🔗 ERP↔CRM Integration Validation (HubSpot Agency, US) — Built and led a structured WP validation methodology for a HubSpot integration consultancy. Hands-on Postman-based field validation against Infor ION/Syteline, NetSuite, Clio, and Captura REST APIs — resolving auth blockers, verifying field mappings row by row, and flagging spec gaps before developers are blocked. Clients include manufacturing, legal, dental, and photography verticals. 🤖 AI Governance & Constitutional Platform (SiGMMa) — Authored specification documents for a constitutional AI governance platform following strict artifact-tracing methodology. Produced audience-differentiated status reports (technical and CFO-facing). 📋 Recruitment SaaS MVP (PlacementOS) — Full product discovery to SRS: pipeline flowcharts, operations manual, four-phase roadmap, no-code feasibility analysis, interactive prototype, and IEEE 830-aligned use cases across 13 PRD modules. Where I add most value: BRDs, PRDs, SRDs and functional specs for regulated, multi-stakeholder environments API/field-mapping validation before development begins (Postman, ERP/CRM, REST) Product ownership in complex platform suites (interconnected systems, national infrastructure) Integration readiness reviews — catching blockers before they reach your dev team Aligning government bodies, business stakeholders, designers and developers on shared requirements Why not just use AI to generate this? AI can produce a document. It can’t interview stakeholders, spot missing edge cases, resolve OAuth auth conflicts, or own the gap when a spec is wrong. I use AI as leverage — to draft faster and model scenarios — while supplying the judgment that prevents costly rework. Think AI-augmented, not AI-replaced. If your project is complex, regulated, or integration-heavy — that’s exactly where I work best.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.3k
Billed in all: $335,731$336k
$289 in the last 6 months
Across 141 contracts
Earnings, last 30 days
Read once a week before Oct 13, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 9% in Unified Modeling Language
Ranked by MRR among everyone on Upwork with the skill.
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