Neil Brian H.

Experienced Technical Support Specialist, Case Manager and Recovery Process Manager with over 15 years of combined experience in customer support, technical troubleshooting, and case management. My background includes support roles with Dell XPS and Microsoft Office (Windows and Mac), as well as over 13 years of continuous experience in data recovery case management with WeRecoverData - Data Recovery Labs. Skilled in technical support, customer service, case management, escalation handling, data recovery coordination, payment processing, and client communications. I am known for strong problem-solving skills, attention to detail, and the ability to manage critical cases efficiently while maintaining a high level of customer satisfaction. I am committed to delivering professional, reliable, and results-driven support in remote work environments.