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Malka W.

Malka W.

Expert MSP Support / Systems Engineer / Automation Engineer

I bring to the table 10+ years of experience working for MSPs based in the UK,US and Canada providing remote technical support and gaining proficiency at all levels of support from handling non-technical end users to supporting managing server, network infrastructure and leading complex infrastructure designing, implementation & migration projects. I speak MSP lingo ! Are you looking to get support for your NOC ? to manage and maintain your workstations servers, routers and firewalls ? Are you looking for someone to train and help manage your team so you can focus on growing the business ? Are your engineers taking up too many hours performing routine work ? I'm a seasoned MSP expert who is able to help you alleviate all the above pain points From remote technical support, building products services and end to end automation, I'm able to offer you the one stop shop for all your MSP needs. Infrastrcuture : Windows Desktop, Windows Server, Windows Server Clustering, VMware ESXI, SQL, Veeam Cloud : Azure, AWS , O365 PSA : Autotask, Jira, Zohodesk, Freshdesk RMM : Ncentral, Datto, Connectwise, Atera, Ninja RMM Automation : Powershell, Bash, Python

🇱🇰Matale, Sri Lanka$40/hr100% JSS4.63 (7)Since Dec 2012

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#89,139 / 412k
🇱🇰Country#274 / 1,581
Revenue, last 30 days
$0
Total earnings
$41k

Billed in all: $42k

World#89,139 / 412k
🇱🇰Country#274 / 1,581
Per project
$2.9k
Projects, last 6 months
0

Across 1 contracts

0% fixed100% hourly
World#209,857 / 412k
🇱🇰Country#881 / 1,581
Projects in all
14

Across 21 contracts

14% fixed86% hourly
World#168,286 / 412k
🇱🇰Country#882 / 1,581

Earnings, last 30 days

$42.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$41.5k$42.0k$42.5k$43.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills