Cherry T.

I've been working in the customer service industry for more than fourteen years now - have in depth experiences in both email support and live chat. I had been a Senior Customer Service Representative, Escalations Specialist, Case Manager and Customer Relations Associate in the two companies I've worked with (outside UpWork). I had also been a Funding Coordinator, Customer Service Manager, Researcher, Data Entry Analyst/Consultant, Order Processor, Live Chat Specialist, Email Handler and Project Manager in my previous jobs here in UpWork. I do excellent works in research, data entry, administrative tasks, virtual assistance, data mining and data management, Social Media Management, Email Marketing, Project Management. I have vast experience using Google spreadsheet, Microsoft office, Shopify, Zendesk, Outlook, Wrike, Groove, Social Media platforms, Oberlo, Shopified app, Live Chat app, HubSpot, Webmail, Slack, Buffer, mailchimp and others. My goal is to, not just meet my client's expectation, but to exceed it!