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Lara May E.
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Lara May E.

Expert Live Chat, E-mail and Customer Support Representative

You have found the right freelancer! I have 12 proven years of customer service experience and counting. I have worked as a QA Specialist and as a Live chat support representative for several companies. I have pride myself of having excellent skills on handling emails and customer service calls. I have also worked with ecommerce sites as a customer service manager. I strive for excellence in everything that I do. Having worked in a customer service position for more than a decade now, my greatest assets are my ability to work with different personalities and adapt quickly to different situations. I possess excellent communication skills both oral and written English. I have remarkable interpersonal, organizational and time management skills. I am a passionate person who works hard and pays close attention to details. I am versatile, self-motivated and eager to learn from others. Furthermore, I am a proactive and a really fast learner which enable me to learn new things quickly and efficiently. WHY YOU SHOULD HIRE ME: VAST EXPERIENCE IN THE FOLLOWING: -ECOMMERCE CUSTOMER SUPPORT -SHOPIFY, OBERLO AND ALIEXPRESS - KAYAKO LIVE CHAT -STRIPE -CLICKBANK -AMAZON FBA -AMAZON SELLER CENTRAL -SHIPSTATION -INTERCOM -BQOOL -FRESHDESK -HELPSCOUT -GSUITE -CLICKFUNNELS -ZENDESK -STACKCOMMERCE -ONTRAPORT -FACEBOOK BUSINESS MANAGER - FACEBOOK/INSTAGRAM PAGE CUSTOMER SERVICE - PIPEDRIVE - LeadShot These skills and experiences have developed and molded my work ethics. I deliver just the best and produce commendable results.

🇵🇭Cagayan de Oro City, Philippines$12/hr100% JSS4.80 (24)Since Jan 2013

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#34,262 / 412k
🇵🇭Country#5,274 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $8.5k

World#32,502 / 412k
🇵🇭Country#5,605 / 56.3k
Total earnings
$325k

Billed in all: $331k

World#6,635 / 412k
🇵🇭Country#282 / 56.3k
Per project
$20k

$8.5k in the last 6 months

World#5,822 / 412k
🇵🇭Country#1,120 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
16

Across 35 contracts

3% fixed97% hourly
World#155,087 / 412k
🇵🇭Country#12,320 / 56.3k

Earnings, last 30 days

$331k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$329k$330k$331kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Shopify

Ranked by MRR among everyone on Upwork with the skill.

  1. #349Order Processing2,648 freelancers · 🇵🇭 #240Top 13%
  2. #699Phone Support5,089 freelancers · 🇵🇭 #362Top 14%
  3. #1,418Online Chat Support11,527 freelancers · 🇵🇭 #836Top 12%
  4. #1,480Email Communication14,123 freelancers · 🇵🇭 #811Top 10%
  5. #2,308Customer Support20,101 freelancers · 🇵🇭 #1,106Top 11%
  6. #2,346Shopify23,160 freelancers · 🇵🇭 #505Top 10%
  7. #3,997Customer Service37,167 freelancers · 🇵🇭 #1,983Top 11%