Lara May E.
Expert Live Chat, E-mail and Customer Support Representative
You have found the right freelancer! I have 12 proven years of customer service experience and counting. I have worked as a QA Specialist and as a Live chat support representative for several companies. I have pride myself of having excellent skills on handling emails and customer service calls. I have also worked with ecommerce sites as a customer service manager. I strive for excellence in everything that I do. Having worked in a customer service position for more than a decade now, my greatest assets are my ability to work with different personalities and adapt quickly to different situations. I possess excellent communication skills both oral and written English. I have remarkable interpersonal, organizational and time management skills. I am a passionate person who works hard and pays close attention to details. I am versatile, self-motivated and eager to learn from others. Furthermore, I am a proactive and a really fast learner which enable me to learn new things quickly and efficiently. WHY YOU SHOULD HIRE ME: VAST EXPERIENCE IN THE FOLLOWING: -ECOMMERCE CUSTOMER SUPPORT -SHOPIFY, OBERLO AND ALIEXPRESS - KAYAKO LIVE CHAT -STRIPE -CLICKBANK -AMAZON FBA -AMAZON SELLER CENTRAL -SHIPSTATION -INTERCOM -BQOOL -FRESHDESK -HELPSCOUT -GSUITE -CLICKFUNNELS -ZENDESK -STACKCOMMERCE -ONTRAPORT -FACEBOOK BUSINESS MANAGER - FACEBOOK/INSTAGRAM PAGE CUSTOMER SERVICE - PIPEDRIVE - LeadShot These skills and experiences have developed and molded my work ethics. I deliver just the best and produce commendable results.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.5k
Billed in all: $330,762$331k
$8.5k in the last 6 months
Across 35 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Shopify
Ranked by MRR among everyone on Upwork with the skill.
- #349Order Processing2,648 freelancers · 🇵🇭 #240Top 13%🇵🇭#240 of 1,622
- #699Phone Support5,089 freelancers · 🇵🇭 #362Top 14%🇵🇭#362 of 2,568
- #1,418Online Chat Support11,527 freelancers · 🇵🇭 #836Top 12%🇵🇭#836 of 6,896
- #1,480Email Communication14,123 freelancers · 🇵🇭 #811Top 10%🇵🇭#811 of 6,862
- #2,308Customer Support20,101 freelancers · 🇵🇭 #1,106Top 11%🇵🇭#1,106 of 9,123
- #2,346Shopify23,160 freelancers · 🇵🇭 #505Top 10%🇵🇭#505 of 4,292
- #3,997Customer Service37,167 freelancers · 🇵🇭 #1,983Top 11%🇵🇭#1,983 of 18,590