Jinina M.

I am a proactive, results-oriented, and adaptable professional with more than 12 years of experience in customer service and administrative support for DTC e-commerce companies. I am a strong communicator, a dependable team player, and someone who takes pride in staying focused, meeting goals, and delivering excellent customer experiences. Throughout my career, I have developed extensive experience supporting E-commerce operations and working with a wide range of platforms and tools, including Shopify, Magento, Zendesk, Gorgias, RE.amaze, Commslayer, GoHighLevel, ClickUp, Slack, ShipMonk, Gmail, Google Workspace, Google Sheets, PayPal, and Stripe. I am always open to learning new systems and taking on new challenges that broaden my skills and contribute to my professional growth. Providing reliable support, solving problems efficiently, and meeting or exceeding customer expectations are what drive me to consistently deliver quality work.