Karen Ann O.

Hi! I’m Karen from the Philippines, an experienced Amazon Product Researcher and Amazon Customer Support Specialist with 4+ years of experience helping Amazon sellers grow and manage their businesses efficiently in the U.S. and Canadian marketplaces. I specialize in Online Arbitrage (OA), Retail Arbitrage (RA) profitable product sourcing, Amazon FBA/FBM research, and customer support operations. My approach is fully data-driven, focused on finding profitable, low-risk products while also delivering excellent support that helps maintain strong seller performance and customer satisfaction. I combine manual sourcing strategies, storefront stalking, and advanced research tools to identify winning products with strong ROI, healthy profit margins, and consistent demand. What I Can Do for Your Amazon Business Amazon Product Research & Online Arbitrage ✔ Find profitable OA leads for Amazon FBA/FBM ✔ Analyze BSR, Keepa charts, demand trends, and competition ✔ Calculate ROI, profit margins, and Amazon fees ✔ Source products from trusted retailers and suppliers ✔ Perform Buy Box and competitor analysis ✔ Validate product demand using eBay Terapeak ✔ Conduct manual sourcing and storefront stalking Amazon Customer Service Support ✔ Handle buyer messages and order inquiries ✔ Process refunds, returns, and replacements ✔ Resolve customer issues professionally and efficiently ✔ Monitor account health and customer feedback ✔ Maintain high customer satisfaction standards ✔ Support daily Seller Central operations Tools & Platforms I Use • Keepa • SellerAmp SAS • Tactical Arbitrage • Amazon Seller Central • eBay Terapeak • RevSeller • Google Sheets / Excel • Storefront Stalking & Manual Research Why Clients Work With Me ✔ Detail-oriented and reliable ✔ Strong understanding of Amazon marketplace trends ✔ Consistent communication and timely delivery ✔ Focused on profitability and low-risk sourcing ✔ Experienced in both backend sourcing and customer-facing support My goal is to help Amazon sellers scale their business through profitable product research and dependable customer support. If you’re looking for a dedicated Amazon Product Researcher and Amazon Customer Support Specialist who understands both sourcing and seller operations, I’d love to work with you. Let’s connect!