Ma Loida S.

A+ Customer Support Zendesk|Gorgias|Canva|Shopify|Social Media Expert

Struggling with time-consuming tasks that divert your focus from your core business activities? I got you. 🏆 TOP RATED PLUS FREELANCER 💻 10 YEARS OF FREELANCING & REMOTE WORK EXPERIENCE 🎯 HIGH JOB SUCCESS SCORE 🎖 CLIENT SATISFACTION GUARANTEED! Here's what clients book me for 👇 𝙅𝙞𝙡𝙡-𝙤𝙛-𝙖𝙡𝙡-𝙩𝙧𝙖𝙙𝙚𝙨 -- 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩'𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙢𝙤𝙨𝙩! From Customer support, Order fulfillment, Processing Returns, Replacement, Exchanges, Refunds, Handling Chargebacks/Disputes, Managing Social Media Accounts, Creating Social Media content, etc. I've got the skills to streamline your workload! 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 I'm here to effortlessly ease your social media woes with consistent content planning and scheduling with eye-catching graphics using Canva to boost your online presence! 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙨𝙩𝙖𝙧! Be it through phone, email, or chat, my goal is always to put a smile on your customer's face, and I'll move mountains to make that happen. *wink* 𝙀𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝙫𝙞𝙧𝙩𝙪𝙖𝙡 𝙖𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙘𝙚 (Amazon FBA Wholesale, B2B, B2C, D2C, Shopify, TEMU, Marketplaces) Delegate your ecommerce tasks to me! I'll manage product research, listings, and supplier communications, freeing you to focus on the aspects of your business you're truly passionate about. Here are some of the tools I can utilize 🛠️ ● Canva ● Notion ● Amazon ● Shopify ● Google Spreadsheet, Drive, Docs, Slides, Calendar, Gmail ● Microsoft Word, Excel, PowerPoint, Outlook ● ChatGPT ● Grok ● Gemini ● Grammarly ● Gorgias ● Zoho Mail ● Zendesk ● FreshDesk ● Richpanel In a nutshell, I'm a fun-loving, multi-skilled powerhouse who's ready to dive in and help make your business life easier and more successful. Ready to work with me? I'm happy to jump on a call to discuss your needs! ☕️