Harshit B.

👋 Hi, I'm Harshit Bhootra — an IT support and systems specialist with 7+ years of technical experience spanning Microsoft 365 management, cybersecurity, cloud infrastructure, and full-stack development. I help small and mid-sized businesses run their technology reliably and securely — so their teams can focus on their actual work instead of firefighting IT problems. I take a proactive approach: identifying and resolving issues before they cause downtime, rather than just reacting when something breaks. Core Expertise 🔒 IT Support & Systems Administration — day-to-day IT support, systems setup and configuration, ongoing monitoring and troubleshooting ☁️ Microsoft 365 & Cloud Management — tenant setup and configuration, Outlook/Teams/SharePoint administration, licensing, migrations, and cloud infrastructure optimization 🛡️ Cybersecurity & Data Protection — MFA and identity security, threat monitoring, data backup strategies, and security best practices to keep business data protected ⚙️ Full-Stack Development — React.js, Next.js, Node.js, NestJS, PostgreSQL, MongoDB — for businesses that also need custom software, integrations, or automation built on top of a secure IT foundation 🤖 AI & Automation — practical AI integrations and workflow automation that solve real operational problems, not just novelty features What I Bring to the Table ✅ Reliability-first thinking — I set up systems to prevent problems, not just fix them after they happen ✅ End-to-end ownership — from initial assessment through implementation, security hardening, and ongoing support ✅ Clear communication — you'll always know what was changed, why, and what to expect next — no black-box IT ✅ Business-aware technical work — I understand that IT and security decisions need to support how your business actually operates, not just check a technical box If you're looking for someone who can take full ownership of your IT, keep your systems secure, and — where useful — build the custom software or automation to go with it, I'd be glad to connect.