Ralph Hendrik D.

I am a Quality Assurance professional with 13 years of proven expertise in both manual testing and automation. Renowned for my ability to uncover hidden bugs and stress-test systems, I thrive on ensuring that every product I touch meets the highest standards of reliability and performance. As a fast learner and effective communicator, I excel under pressure while maintaining sharp attention to detail. My dedication to quality assurance is matched by my adaptability to new tools, technologies, and methodologies, making me a valuable partner in delivering seamless user experiences and robust software solutions. ★ Experience ★ I bring extensive hands-on testing experience across diverse platforms and environments, including: ✅ Web Applications ✅ Mobile Applications (iOS & Android) ✅ Desktop Applications ✅ Chrome Extensions ✅ Outlook Add-ins ✅ WordPress & Plugins ✅ Salesforce Packages & Integrations ✅ AI-powered apps ★ Skills ★ ✅ Manual Testing: Regression, Functional, Smoke, Integration, End-to-End, System, Usability, Sanity ✅ API Testing: Postman, Swagger ✅ Cross-Browser Testing: Browserstack, CrossBrowserTesting, RainforestQA, LambdaTest ✅ Test Automation: HP UFT/QTP, Selenium, Katalon Studio, Ghost Inspector, ContextQA, Accelq, Playwright (newbie) ✅ Data Tools: Excel & Google Sheets (VLOOKUPs, Pivot Tables, Advanced Functions) ✅ Emerging Tech: Basic knowledge of Blockchain/Ethereum ✅ Specialized QA: Survey QA, Data Processing ★ Types of Apps Tested★ ✅ SaaS ✅ CMS ✅ CRM / Salesforce ✅ Real Estate ✅ Crypto wallet ✅ Referral ✅ AI-powered apps [clinical decision-support, specialized large language model (LLM)] ✅ Chrome Extension, Outlook Add-in ✅ Booking / Calendar ✅ Ecommerce ✅ KYC ✅ Fintech ✅ Insurance / Insurtech ✅ Dating app ✅ Rewards ✅ File Management ✅ Music Library and more...