Mary Rose M.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Tier 2, Technical Support Engineer, I have 12+ years of experience in providing enterprise-level assistance to customers using B2B SaaS platforms, especially HR and CPQ Industries. I have a Microsoft Azure Fundamentals Certificate, Salesforce Admin Certificate, and Hubspot Sales Certificate, which demonstrate my proficiency in CRM integration and troubleshooting, as well as web and mobile attribution. My core competencies include problem-solving, creative solutions, data analysis, and customer satisfaction. I assist in onboarding new clients and handle HubSpot/Salesforce/MSD/Freshworks integration and troubleshooting of CRM issues. I initiate escalations, collaborations, and feature requests with R&D and the Product team while providing advisory services for best implementation. I also perform deep data analysis to reconcile reporting discrepancies between different reporting platforms.