Jovelle Marcelle A.
VA, Phone Support, and Customer Service Expert
Customer service representative with over six years experience in telephone, face-to-face, email and live chat service. Experience with tech support, troubleshooting, placing orders/refunds, and customer care. Knowledgeable with major customer service software, handling customer complaints, and maintaining a positive and friendly disposition. Data entry specialist with two years of experience verifying complex data inputting figures into client databases at a quick pace and maintaining the confidentiality of sensitive material. Hoping to use my wealth of experience to establish a profitable online career through continued excellence.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $77,521$78k
$1.2k in the last 6 months
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 19% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
- #36Operational Plan146 freelancers · 🇵🇭 #8Top 25%🇵🇭#8 of 30
- #982Order Tracking2,668 freelancers · 🇵🇭 #688Top 37%🇵🇭#688 of 1,731
- #992Business Development4,098 freelancers · 🇵🇭 #186Top 24%🇵🇭#186 of 618
- #1,286Product Listings5,309 freelancers · 🇵🇭 #520Top 24%🇵🇭#520 of 1,714
- #2,427Microsoft Word12,572 freelancers · 🇵🇭 #1,023Top 19%🇵🇭#1,023 of 3,810
- #3,471Microsoft Office15,119 freelancers · 🇵🇭 #1,524Top 23%🇵🇭#1,524 of 5,200
- #3,747Online Chat Support11,527 freelancers · 🇵🇭 #2,335Top 33%🇵🇭#2,335 of 6,896
- #4,027Email Communication14,123 freelancers · 🇵🇭 #2,204Top 29%🇵🇭#2,204 of 6,862