Rofelyn Y.

A Bachelor of Science in Information Technology with 8 years of experience in handling customer service dealing with high-level clients providing them updates and reports in daily basis. As a professional, I developed an initiative of solving problems to reduce dissatisfaction and improve outcomes. I enjoy working with people. I am goal-oriented, tech-savvy and a performer. Skills expertise in: ✓ Online Research ✓ Data Entry (53 WPM) ✓ Email and Calendar Management ✓ Knowledge of creating website (Drag and Drop, Web Builder tool) ✓ Email Marketing Management / Creating Newsletters in MailChimp and other email marketing tool ✓ Knowledge of Wix Editor ✓ Google Suite ✓ Shopify ✓ Adobe Photoshop ✓Adobe Premiere (basic editing skills) ✓ Canva ✓ Communication Skills ✓ Google Docs ✓ Microsoft Office (Word, Powerpoint, Excel, Outlook) Thank you for taking the time to read my overview and I look forward to working with your project!