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Nicolae T.
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Nicolae T.

Operations - Project - Product Manager | Business Analyst

👇 Businesses don’t need more tools or more meetings. They need clear processes, organized execution and someone who can connect their goals with the actual work. That is where I can help. ✧ I am a Top Rated freelancer with 8+ years of experience in project management, operations management, product management and business analysis. I mostly worked in IT, marketing and ecommerce fields. My role is usually simple to describe: 𝐈 𝐡𝐞𝐥𝐩 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐛𝐫𝐢𝐧𝐠 𝐨𝐫𝐝𝐞𝐫 𝐭𝐨 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬. ⚙️ My main services: ► Project & Operations Management ⇨ Project planning, milestones and task structures ⇨ Cross-functional team coordination ⇨ Workflow design and process improvement ⇨ SOPs, checklists, internal guides and knowledge bases ⇨ Risk tracking, deadline control and status reporting ⇨ Tool setup and optimization ⇨ Implementation and management of operating systems ► Product Management ⇨ Product roadmaps and feature planning ⇨ Market research and competitor analysis ⇨ Product requirements and user journey documentation ⇨ Pricing and monetization research ⇨ Testing coordination and product quality improvement ⇨ Turning early product ideas into structured execution plans ► Business Analysis ⇨ Business process analysis ⇨ Requirements gathering and documentation ⇨ User stories, use cases and functional specifications ⇨ Flowcharts, process maps, business models and data schemas ⇨ Gap analysis between the current process and the desired future state ⇨ Translating business needs into clear tasks for technical teams 🏆 What makes my work different? I combine strong management skills with practical experience across IT, marketing and ecommerce fields. This helps me bridge the gap between business objectives and implementation. I can turn strategic goals into clear requirements, workflows and tasks for the teams responsible for execution. 🛠️ Industry-specific skills: ► IT & Technical Projects ⇨ Evaluate IT solutions based on cost, functionality and scalability ⇨ Plan CRM, CMS, ERP and other business system implementations ⇨ Analyze how applications, APIs and data sources should interact ⇨ Coordinate software releases, deployments and technical migrations ⇨ Define access levels, user roles and system permissions ⇨ Assess technical vendors, development agencies and outsourcing partners ⇨ Improve ticketing, incident handling and technical support processes ► Marketing ⇨ Define target audience segments, positioning and channel strategies ⇨ Structure lead scoring, qualification and nurturing processes ⇨ Align marketing funnels with CRM pipelines and sales activities ⇨ Coordinate SEO, PPC, content, social media and creative production ⇨ Set up campaign attribution, funnel tracking and ROI measurement ⇨ Plan marketing budgets and evaluate acquisition costs by channel ⇨ Structure email sequences, marketing automation and customer follow-ups ⇨ Design A/B testing programs for landing pages, campaigns and conversion funnels ► Ecommerce ⇨ Structure product catalogs, SKUs, categories and store navigation ⇨ Manage stores across Shopify, WooCommerce, Amazon and eBay platforms ⇨ Analyze product pages, checkout friction and conversion issues ⇨ Improve inventory, fulfillment and supplier coordination processes ⇨ Structure payment, refund and chargeback workflows ⇨ Define KPIs, timelines, targets and track performance ⇨ Plan multi-channel synchronization between stores and marketplaces 👩👨 𝐒𝐞𝐞 𝐰𝐡𝐚𝐭 𝐬𝐨𝐦𝐞 𝐨𝐟 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐬𝐚𝐲: ... 𝘩𝘦 𝘸𝘢𝘴 𝘴𝘰 𝘨𝘰𝘰𝘥 𝘢𝘵 𝘲𝘶𝘪𝘤𝘬𝘭𝘺 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥𝘪𝘯𝘨 𝘵𝘢𝘴𝘬𝘴 𝘢𝘯𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦 𝘮𝘪𝘯𝘪𝘮𝘶𝘮 𝘰𝘧 𝘧𝘶𝘴𝘴. ... 𝘷𝘦𝘳𝘺 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦, 𝘩𝘪𝘨𝘩 𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘸𝘰𝘳𝘬, 𝘰𝘯 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘦. ... 𝘕𝘪𝘤𝘬 𝘪𝘴 𝘢 𝘷𝘦𝘳𝘺 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘳, 𝘢𝘯𝘥 𝘩𝘦𝘭𝘱𝘦𝘥 𝘨𝘦𝘵 𝘰𝘶𝘳 𝘤𝘰𝘮𝘱𝘭𝘦𝘹 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘰𝘧𝘧 𝘵𝘩𝘦 𝘨𝘳𝘰𝘶𝘯𝘥. ... 𝘢𝘸𝘦𝘴𝘰𝘮𝘦 𝘦𝘹𝘱𝘦𝘳𝘪𝘯𝘦𝘤𝘦. 𝘕𝘪𝘤𝘰𝘭𝘢𝘦 𝘪𝘴 𝘷𝘦𝘳𝘺 𝘧𝘰𝘤𝘶𝘴𝘦𝘥 𝘢𝘯𝘥 𝘢𝘮𝘣𝘪𝘵𝘪𝘰𝘶𝘴. ... 𝘰𝘯𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘣𝘦𝘴𝘵 𝘧𝘳𝘦𝘦𝘭𝘢𝘯𝘤𝘦𝘳𝘴 𝘐'𝘷𝘦 𝘸𝘰𝘳𝘬𝘦𝘥 𝘸𝘪𝘵𝘩! 💻 𝐖𝐡𝐲 𝐚𝐦 𝐈 𝐚 𝐟𝐮𝐥𝐥-𝐭𝐢𝐦𝐞 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫? There are many reasons for choosing freelancing as a career and the most important one is the possibility to take up the job you really like. I don’t work on projects where I have to compromise my integrity and choose the ones where a win-win collaboration can be established. My geographical location and computer specifications also play an important role for delivering good results in an online work environment. I have high-speed (up to 1000 Mbit/s) internet connection and stable power supply. I am a proactive person and like to face new challenges. Hire me and you will be pleasantly surprised by the results! 😊

🇲🇩Chisinau, Moldova$27/hr100% JSS4.97 (71)Since Apr 2013

Earnings and projects

MRR
$955

Last 6 months ÷ 6

World#50,296 / 412k
🇲🇩Country#62 / 595
Revenue, last 30 days
$2.5k

Last 6 months: $5.7k

World#15,752 / 412k
🇲🇩Country#16 / 595
Total earnings
$277k

Billed in all: $285k

World#8,922 / 412k
🇲🇩Country#22 / 595
Per project
$3k

$1.4k in the last 6 months

World#56,424 / 412k
🇲🇩Country#88 / 595
Projects, last 6 months
4

Across 5 contracts

20% fixed80% hourly
World#51,813 / 412k
🇲🇩Country#76 / 595
Projects in all
94

Across 130 contracts

22% fixed78% hourly
World#30,096 / 412k
🇲🇩Country#46 / 595

Earnings, last 30 days

$285k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$282k$284k$286kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Business Analysis

Ranked by MRR among everyone on Upwork with the skill.

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  3. #98Project Plans748 freelancers · 🇲🇩 #1Top 13%
  4. #131Business Process Management645 freelancers · 🇲🇩 #1Top 20%
  5. #186Quality Control1,307 freelancers · 🇲🇩 #1Top 14%
  6. #337Data Management2,504 freelancers · 🇲🇩 #1Top 13%
  7. #370Agile Project Management2,735 freelancers · 🇲🇩 #1Top 14%
  8. #372Product Management2,632 freelancers · 🇲🇩 #2Top 14%