Shahzaib K.

PMP Certified Project & Operations Manager with 13+ years of experience leading complex projects, scaling operations, and supporting executive teams across the US, Middle East, and Europe. $200K+ delivered on Upwork — 34 projects, 16,000+ hours, 100% Job Success, Top Rated Plus (top 3%). I help Founders, Executives, and Growing Teams bring order to fast-moving businesses through clear project execution, optimized operations, and the kind of cross-functional leadership that lets the business scale without the chaos. 🏆 Selected Career Highlights ▪ Led project delivery for 5+ years at one of the Middle East's largest on-demand delivery platforms — driving down delivery times and operational costs through structured process improvement and cross-functional coordination. ▪ Managed a 3,400-hour engagement as Project Manager and Account Executive for a US client services firm — owning end-to-end client operations, reporting, and delivery. ▪ Led ERP rollouts, anti-fraud systems, and fleet operations across eCommerce, IT, and emerging tech businesses. ▪ Served as Project Manager for Auditing and Cost Controlling at a Middle East estate group — building project budgets, running cost analysis, and delivering financial insights to senior stakeholders. ▪ Currently advising a Europe-based software and IT services company on operations, delivery, and growth strategy. 🎯 How I Work I bring structure where there isn't any. Every engagement starts with a clear scope, timeline, and budget, followed by weekly written updates so you always know where things stand. No surprises. No missed deadlines. No chasing me for a status report. Agile, Scrum, Waterfall, or hybrid — I adapt the method to the work, not the other way around. 💼 What I Deliver 📊 Project Management End-to-end delivery — scope, planning, budget, risk, stakeholder communication, documentation, and quality assurance. From initiation through closeout. ⚙️ Operations Management SOPs, KPI dashboards, process re-engineering, and cross-departmental coordination across Sales, Support, IT, Finance, HR, and Logistics — so leadership stops being the bottleneck. 🧑‍💼 Executive and C-Level Support Calendar, inbox, reporting, board preparation, and confidential coordination for founders, CTOs, and senior leadership. Strategic execution, not just admin. 🤖 AI and Workflow Automation Zapier, Make, and AI-driven tooling to eliminate manual work — automated reporting, CRM and ERP integration, and live KPI dashboards in Excel, Google Sheets, Power BI, and Tableau. 🛠 Tools and Platforms Microsoft Project, Primavera P6, Jira, Asana, ClickUp, Trello, Monday, Excel, Google Sheets, Power BI, Tableau, Google Workspace, Slack, Notion, Zapier, Make, ChatGPT, ERP and CRM integrations, REST APIs. 🎓 Credentials ▪ Project Management Professional (PMP), Project Management Institute ▪ MBA, University of the People ▪ Certified Cryptocurrency Expert, Blockchain Council ▪ Google Cloud Fundamentals, Google ▪ Fluent in English, Urdu, Hindi; conversational Arabic 📩 Let's Work Together If you're a Founder, Agency, or Growing Team looking for someone to own the project and operations layer of your business, send me a short note about what you're trying to get done. I'll come back with an honest read on whether and how I can help.