Joanne Christine A.

Managing a short-term rental business can get complicated quickly. Bookings come through Airbnb, Bookingdotcom, VRBO, Expedia and other platforms. Then there are platform commissions, refunds, cleaning fees, payment gateways, bank deposits, supplier invoices, maintenance expenses, and sometimes multiple properties and currencies. The bookkeeping can easily become an afterthought — until the numbers don't add up. Here are some common bookkeeping challenges I help solve: • Booking platforms show gross booking activity, while the bank receives a net payout after commissions, refunds, and adjustments. • Platform fees and commissions can make it difficult to reconcile booking revenue to actual bank deposits. • Multiple properties, bank accounts, credit cards, merchant accounts, and payment platforms can make transactions difficult to track. • Refunds, cancellations, chargebacks, and booking adjustments can create reconciliation discrepancies. • High transaction volume can lead to months of unreconciled transactions and a stressful year-end cleanup. • Without a consistent month-end process, business owners may not have a clear picture of their actual income, expenses, and profitability. That's where I can help. I'm a Xero-certified bookkeeper and virtual assistant currently supporting a hospitality/travel business with end-to-end financial administration. In my current role, I manage and reconcile up to 48 accounts across 15 currencies, including bank accounts, credit cards, payment platforms, and multi-currency merchant accounts. I have hands-on experience with Airbnb, Bookingdotcom, VRBO, Expedia, payment gateways, merchant accounts, marketplace income, supplier invoices, and multi-currency transactions. Short-Term Rental & Hospitality Bookkeeping I can help with: • Booking platform reconciliation • Matching booking activity to bank deposits • Gross revenue vs. net payout reconciliation • Platform commission and fee tracking • Refund and cancellation reconciliation • Bank and credit card reconciliation • Payment gateway and merchant account reconciliation • Accounts Payable & Accounts Receivable • Supplier and affiliate invoices • Cleaning, maintenance, supplies and other property expenses • Multi-currency bookkeeping • Catch-up and cleanup bookkeeping • Month-end reconciliation and reporting Xero & UK VAT As a Xero-certified bookkeeper, I can assist with: • Bank and credit card reconciliation • Transaction categorization • Chart of Accounts setup and restructuring • Custom coding structures • Purchase invoices and bills • Payment matching • Multi-currency bookkeeping • Month-end close • Bookkeeping cleanup • Financial reporting support I also have working knowledge of UK VAT, including standard-rated, zero-rated and exempt transactions, VAT coding, and maintaining accurate records for compliance and year-end. My Approach Remote bookkeeping should still be organized, responsive, and reliable. → Regular reconciliations so transactions don't pile up. → A structured month-end process so important tasks aren't missed. → Consistent categorization so reports remain accurate and useful. → Regular updates so you know where your books stand. → Clear documentation so your accountant has clean records to work with. I'm detail-oriented, deadline-driven, and comfortable handling high-volume, multi-currency bookkeeping across multiple accounts and platforms. I'm particularly interested in working with UK and Australian clients in the short-term rental, hospitality, accommodation, and property sectors, and I'm looking to build a long-term working relationship with clients who value accurate books and reliable support. If your booking platforms don't match your bank deposits, your reconciliations are falling behind, or your month-end process needs structure, let's talk.