Adrian V.
Shopify Store VA | eCommerce Operations Manager | Fulfillment
ππππ ππ£ ππΎππππππΎπ πππ π©π€ π πππ₯ π€π₯ππ§ππ©ππ€π£π¨ π’π€π«ππ£π? π¦ Shopify Store Manager for eCommerce & Dropshipping Brands βοΈ 7+ Years in Shopify Operations, Fulfillment & Backend Systems, VA π Helped support a $2.9M+ watch and jewelry brand from the operations side Hereβs how I help eCommerce founders keep operations moving πππ π₯ ππΎππππππΎπ πππππΌπππππ ππ£π πππππππ π½πΌπΎππππΏ I help Shopify brands stay organized behind the scenes β from listing backend systems and fulfillment workflows to supplier coordination, customer support issues, and daily operational follow-ups. Iβm not just here to βdo tasks.β I look at how the store is actually running, where things are getting stuck, and what needs to be fixed so operations run like a well-oiled machine. I combine tech fluency with human judgment and problem-solving skills Here are the operations I can run and support for you π β¦ Shopify backend operations and store organization β¦ Fulfillment, 3PL, and supplier coordination β¦ Order issue tracking and daily fulfillment follow-ups β¦ Inventory, pre-order, and product availability monitoring β¦ Internal trackers, issue documentation, and root-cause checking β¦ Customer support coordination for refunds, replacements, and delays β¦ Product launch and testing store workflows β¦ Access management, operational checklists, and team support β¦ Founder/CEO support for daily operations and problem-solving Seems like a good fit for your eCommerce brand? π π¬ Drop a personalized message and letβs see in what capacity I can help your business π Or if you want to learn more about what I can do behind the scenes, hereβs more of what I bring to the table π π₯ πΎπππππππ πππππππ ππΌ ππ£π ππΌππΌππππππ I can support your customer service team from the backend side by making sure order details, fulfillment updates, replacements, and issue statuses are clear and organized. Here are the support processes I can help with π β¦ Gorgias support workflows β¦ Customer support QA and team checks β¦ Refund and replacement coordination β¦ Chargeback monitoring and documentation β¦ Order issue investigation β¦ Communication between CS, Shopify, suppliers, and 3PL π₯ πΎπππΌπππππ, πΌπ πππππ ππ£π ππππΌ πΌπΏπ ππΌππΌππππππ I can support creative and ad workflows by helping prepare visuals, video ads, AI-generated content, and Meta campaign setup based on your existing strategy. Tools and workflows I can support π β¦ AI image and video workflows using Higgsfield, ChatGPT, and Arcads β¦ Video editing and creative preparation for Meta ads β¦ Meta Ads Manager campaign setup based on client strategy β¦ Canva and Photoshop for simple layouts, edits, and asset adjustments β¦ Creative coordination with photographers, editors, and media buyers π₯ ππΌππππππ, πΎππΌππππ½πΌπΎππ ππ£π ππππΌππΎπ πππ Here are the finance operations I can support π β¦ Processing and sending payments through Airwallex β¦ PayPal payment and transfer support β¦ Supplier payment coordination β¦ Refund checks and documentation β¦ Chargeback monitoring and follow-ups β¦ Payroll support and payment tracking π¬ Send me an Upwork message π Letβs talk about where your operations need the most support π Iβll help you clean it up and keep things moving Talk soon, Adrian