Back to leaderboardLast snapshot: Nov 7
Maricel M.
Experienced Customer Service Representative
I have 5 years experience as Customer Service for both BPO and ECOMMERCE Industries respectively. Communication is my passion and I have hone some qualities needed to provide good customer service such as patience, attentiveness, positive attitude, time management, empathy, calmness, and persuasiveness. I am willing to learn new skills for me to provide best customer support.
🇵🇭Batangas, Philippines$7/hr100% JSS4.89 (5)Since May 2013
Earnings and projects
MRR
$1,324$1.3k
Last 6 months ÷ 6
World#36,864 / 412,022 / 412k
🇵🇭Country#6,009 / 56,319 / 56.3k
Revenue, last 30 days
$1,343$1.3k
Last 6 months: $7.9k
World#33,052 / 412,022 / 412k
🇵🇭Country#5,772 / 56,319 / 56.3k
Total earnings
$134,568$135k
Billed in all: $137,609$138k
World#27,207 / 412,022 / 412k
🇵🇭Country#2,977 / 56,319 / 56.3k
Per project
$26,914$27k
$7.9k in the last 6 months
World#3,581 / 412,022 / 412k
🇵🇭Country#567 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
5
Across 9 contracts
22% fixed78% hourly
World#266,042 / 412,022 / 412k
🇵🇭Country#25,565 / 56,319 / 56.3k
Earnings, last 30 days
$138k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 12% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #94Answered Ticket446 freelancers · 🇵🇭 #61Top 21%🇵🇭#61 of 250
- #260Communication Etiquette1,807 freelancers · 🇵🇭 #138Top 14%🇵🇭#138 of 1,003
- #321Product Knowledge2,128 freelancers · 🇵🇭 #192Top 15%🇵🇭#192 of 1,267
- #444Order Tracking2,668 freelancers · 🇵🇭 #312Top 17%🇵🇭#312 of 1,731
- #1,976Email Support14,954 freelancers · 🇵🇭 #1,200Top 13%🇵🇭#1,200 of 8,734
- #2,561Customer Support20,101 freelancers · 🇵🇭 #1,268Top 13%🇵🇭#1,268 of 9,123
- #4,535Customer Service37,167 freelancers · 🇵🇭 #2,320Top 12%🇵🇭#2,320 of 18,590